[jimr381]

There is usually an information bar at the top of the message that states "This message was converted to plain text..." If you click on it you should have an option to view it as html. Have you talked to your mail server administrator to see if they are blocking HTML formatted messages? I know of multiple places that automatically convert HTML to plain text.

[ronjie]

Jim,

PLEASE re read my message.

Originally Posted by jimr381

There is usually an information bar at the top of the message that states "This message was converted to plain text..." If you click on it you should have an option to view it as html.

If you try this yourself, you will find that this option ONLY works when you are replying, forwarding or composing messages, This wont' help me to read incoming mail. Even when it comes to replying or forwarding, it may change the format, but it's still the text message you see and not the origional graphics message.

Originally Posted by jimr381

Have you talked to your mail server administrator to see if they are blocking HTML formatted messages? I know of multiple places that automatically convert HTML to plain text.

Jim,

AS I SAID IN MY MESSAGE, I'm finding this to happen with the built in connector from Outlook to Hotmail. Continuous calls to Microsoft and having them call me tries all the possible solutions ALREADY MENTIONED IN THE PREVIOUS MESSAGE. It's because Microsoft can't seem to help me that I'm resorting to forums.

I hate to admit it Jim, but you bring up one good point. I'm now finding that Outlook "claims" to send message, but now isn't. I've a long time ago made it a habit to send a bcc to myself to make sure messages go out, thing is, the sent folder in Outlook and at Hotmail's webmail site don't show it, so I'm having to send those messages again with the webmail interface, which bites, as I don't have the same formatting control that I would with Outlook.

<sigh> search still goes on.

Ron V.

[jimr381]

Well Ron I Was Responding To Both You And The Second Poster Who Piggy Backed On Your Thread And Informing All Of Some Issues That Sometimes Arise. Caps Does Not Usually Go Over To Well With Me With It's Connotation And All. If You Are Coming For Help, Then Please Do Not Bring The Attitude. This Is A Free Support Forum And Not Your Personal Help Desk, Even Though I Will Extend The Respect To You The High Level Service I Would Extend For User's At My Job As Well.

[ronjie]

Originally Posted by jimr381

Well Ron I Was Responding To Both You And The Second Poster Who Piggy Backed On Your Thread And Informing All Of Some Issues That Sometimes Arise. Caps Does Not Usually Go Over To Well With Me With It's Connotation And All. If You Are Coming For Help, Then Please Do Not Bring The Attitude. This Is A Free Support Forum And Not Your Personal Help Desk, Even Though I Will Extend The Respect To You The High Level Service I Would Extend For User's At My Job As Well.

Ok, Jim, in this connotation I will give you my deepest apologies. It was just that the way the answers came in, I thought that you were intending them for me. Unfortunately, the way things looked, I was getting the same kinds of answers that I was getting from MS TS, which didn't help me much and just furthered my frustrations. My response was venting, and I guess you're right, you were not entitled to that.

Originally Posted by jimr381

Well Ron I Was Responding To Both You And The Second Poster Who Piggy Backed On Your Thread And Informing All Of Some Issues That Sometimes Arise.

Might I suggest Jim, that in the future you address who you are sending your replies to?

FYI, besides the Hotmail account, I have 1 other IMAP account and 2 POP3 accounts. Outlook 2003 is beginning to look like it's just coming apart on me, no matter how many times i try to unload it and reload.

I hope someone can help me. I'm going from webmail to webmail and lost my calendar because I just can't feel like I can trust this thing to work.

Ron V.

[DaveA]

I do NOT think it is Outlook that is doing this. Check your setting in the McAfee program as it has been know to do this type of blocking.

[jimr381]

Ron when you said that the Tech had you create another profile, was it a windows or Outlook profile?

[ronjie]

an outlook profile.

BTW, as per other information that I had gathered on this, there seems to be a limit to the size of the pst file, typically 2g, but for Outlook 2003 and 2007 it's supposed to use a different format and allow for 20g ( per microsoft website ) I wasn't sure how to change this as the information to changing it in the registry didn't make a lot of sense to me. ( some of the paths listed were not conistant with what I had )

So what I did was create another pst file and dumped all the stuff I wasn't using immediately into the second pst file, but attached it so that I could still have access to it via outlook. Then uninstalled it, ran a defrag (actually ran Norton's SpeedDisk ) on my h/d and then reinstalled it. As usual, it worked for a short time and "broke" again. I went to look at my pst files and neither were near the 2g mark.

Ron V.

[bjc90278]

Thanks to what Piowaty said earlier, it dawned on me that my problems started just about the time I updated AVG antivirus to 8.0 - so I turned off "email scanner" and it now works perfectly. Must be something they did in the upgrade that converted html to plain text. Thanks, Piowaty - good advice!

[slurpee55]

You folks might want to read these two pages:
http://www.msoutlook.info/question/20
and
http://www.howto-outlook.com/faq/blockedattachments.htm
Outlook in and of itself blocks certain types of files; that could be some of the problem.

[MaydayIT]

Hi all.

For those of you who mentioned AVG, you don't have to turn off the mail scanning entirely. Instead, just turn off the certification option. After reading that AVG was the cause, I did some digging, and this fixed it for me without losing the Email scanning feature!

Derek

[slurpee55]

I have AVG and have always just had it scan incoming messages - outgoing scanning just uses resources, and I scan my machine regularly and make sure it is virus-free.

[MaydayIT]

It had the "certifying" set as a default, and until I installed Office 2007, it didn't have any adverse effects, so I left it. Without it, it still scans, and if if finds something it'll tell me anyway.