[doveton]

Thanks. I tried moving messages to the Drafts folder but when I try to send them they go back to the Outbox!

I am using Windows XP Professional Service Pack 2.

I did not upgrade to Outlook 2007 because I never had a previous version. My contacts were imported from Outlook Express.

I tried changing the outgoing server authentication - it was ticked but no joy. Still the same result.

[EAFiedler]

Originally Posted by doveton

Thanks. I tried moving messages to the Drafts folder but when I try to send them they go back to the Outbox!

Yes, that was supposed to happen, the hope was the messages would actually send.


Nothing concrete on this yet.

Tools > Accounts Settings > E-mail tab > Change > More Settings button > Outgoing Server tab
If you haven't already, return the check mark for: My outgoing server (SMTP) requires authentication


What anti-virus program are you using?
Is the option for e-mail scanning enabled? If so, turn off that option.
Then send yourself a Test message.

When you used the Test Account Settings button, what exactly happened?
Did you receive an e-mail Microsoft Office Outlook Test Message or just a progress window?


You might also try creating a new profile in Outlook 2007:
http://www.howto-outlook.com/faq/newprofile.htm
Don't Import messages, Contacts or e-mail accounts into the new Profile.
Recreate your e-mail account and a key in a couple contacts manually.
Then send a Test message to yourself to see if that makes a difference.


Let us know what happens.

[doveton]

Thanks for that. Everything worked fine on the new profile so I guess the old profile must have somehow got corrupted. Thanks very much for all your help. It is greatly appreciated. I was stuck and didn't know about creating a new profile. Sorry that the problem has been such a headache.

[EAFiedler]

No problem. You'll want to connect the original Personal Folders (.pst file) to the new Profile.
...Unless it was empty??


In Outlook:
File > Open > Outlook Data File
Browse to the location of the .pst file and select/highlight the .pst file.

The Personal Folder (.pst file) should then appear in Outlook.



Thanks for posting back and letting us know your solution.