[Sheba53]

I can't get Outlook to send pictures from my pictures by right clicking on picture,send to,mail recipient then a box comes up called "Choose profile". Profile name says Outlook when I click OK a box called Microsoft Exchange comes up, with error saying MAPI Spooler could not be started... I don't even know what that means??? I can send pictures from Outlook OK by using insert a picture or attachment no problems. Can you help. Sheba53

[EAFiedler]

Hi Sheba53

After reading through your thread here: http://forums.techguy.org/web-email/...my-emails.html

It makes me wonder if you have more than one Profile for Outlook 2007.
Look here: Control Panel > Mail Icon
Click the Show Profiles button, how many Profiles are listed in the window?

[Sheba53]

Hi, I was reading some of the other people you were helping and found out that I had created two profiles for Windows (which is not what I wanted) so went in and made two profiles for Outlook and now that works for both our emails.. I like this site the best of all as I am learning so much from you. thank you again Sheba53

[Sheba53]

Hi , I am still not able to send photos or pictures from my documents, in outlook express I had no trouble, I do have two profiles, mine and my brother, emails no problem now, can insert pics and such when doing an email in outlook 07 but not from anywhere else can't work it out, even trying both profiles I still get same message...MAPI Spooler could not be started, what does that mean?.

[EAFiedler]

Can you take a screen shot of the error message and post it?

[Sheba53]

Not real smart at this end how do I do a screen shot can you tell me what to do.

[EAFiedler]

No problem.

Duplicate the problem by attempting to send a picture file again:
When the error message appears, click the prt scr button. On my keyboard it is at the top, above the arrow keys. Your configuration may be different.

Clicking prt scr will copy the image to the clipboard.
Open mspaint:
Programs > Accessories > Paint


In Paint:
Edit > Paste
The image, of the error message, from the clipboard, should be appear.

File > Save As
A Save As window will appear, on the left side, click My Documents or you can save the file to the Desktop. Whichever is easier for you.

In the Filename: field, give your picture a name.
In the Save as type: field, click the drop down arrow and select this file type option: JPEG (*.JPG,*.JPEG,*JPE,*JFIF)

Click the Save button.
__________________________________________________________________________

Then upload that image here:
In the Tech Support Guy forum Reply box, click Go Advanced
Scroll down and click the button: Manage Attachments
A Manage Attachments window will open.
Click the Browse button and browse to My Documents or the Desktop on your computer.
When you locate the picture you created, click the Upload button.


Don't worry, if you don't succeed the first time, keep trying. I'll be notified when you Submit your reply.

If anything in the steps I have given isn't clear, let me know.

[Sheba53]

I hope this works. I had to do two so you could see what I meant. thanks heaps for being so patient with me.

[EAFiedler]

Thanks, that is perfect.

The second screen shot, can you click the drop down arrow, so that all the Profiles are revealed and take a screen shot of that?

Alternately, you can see the Profiles listed in:
Control Panel > Mail icon > Show Profiles button

[Sheba53]

I did this in the mail one, mine is the top email. When I first go to my emails and the profiles come up it doesn't say mine just outlook but when I click on it my emails open is that because I am the main operator? thanks

[EAFiedler]

No, sorry, that isn't what I was looking for. That shows the e-mail accounts associated for that one profile.

Look here: Control Panel > Mail icon > Show Profiles button
post a screen shot of the Mail window, please.

You should be an expert in screen shots, by now.

[EAFiedler]

Originally Posted by Sheba53

When I first go to my emails and the profiles come up it doesn't say mine just outlook but when I click on it my emails open is that because I am the main operator? thanks

Let me see that screen shot of your profiles, before I answer that.

[Sheba53]

I hope I have got this right. thanks for the help.

[EAFiedler]

Found something, that may help.

Close all programs.
Start > Run
Key in exactly, or copy and paste:
C:\Windows\System32\fixmapi.exe
Click: OK

Restart the computer.

Test by sending an attachment as you have before.
http://forums.microsoft.com/MSDN/Sho...09298&SiteID=1


Let us know if that makes a difference or not.

[Sheba53]

Originally Posted by EAFiedler

Found something, that may help.

Close all programs.
Start > Run
Key in exactly, or copy and paste:
C:\Windows\System32\fixmapi.exe
Click: OK

Restart the computer.

Test by sending an attachment as you have before.
http://forums.microsoft.com/MSDN/Sho...09298&SiteID=1


Let us know if that makes a difference or not.

Sorry it took so long to get back. I have deleted my other profile for the time being as I thought this may be part of my problem... then did as you told me and restarted my pc and went to my documents, my pictures and then right click to send a picture directly from there and to my horror up came the error for that MAPI Spooler could not be started???? error is MAPI 1.0 [00004C7] can you tell me what it is so I can have a bit of an idea of what I am up against please.. Sheba53