[bderouen]

Hey everyone!
Ok, i hope ya'll can help me with this one. I spoke to my hosted exchange server people and they couldn't help me. I'll try to make sense out of this.

I am currently using Outlook 2007 on the computers I manage for my company. We use a hosted Exchange service for our email. I'm in the process of setting up a server in house and it's running Server 2003 with the goals soon of switching to running our own Exchange Server. A good friend of mine that is a network admin at his job is helping me with this.

Anyway, in the process of setting up our individual computers on the domain, we were setting up user logins for the domain. All went well except for one computer and now I'm stuck.

One computer is for our Administrative Assistant. Her login had been just "office". We had to switch her to a user name login of "jessica". Anyway, the login scripts weren't worknig as we wanted (long story there) so I set her up to just logging into her local machine, not the domain.

Now my problem: When she launches Outlook, it errors out. it is still looking for the .ost file that is located under the original "office" user profile...which as far as the machine is concerned, she has no rights to view that folder! i copied the .ost folder under the Office user profile to her jessica profile, but Outlook is still looking under the office profile.

Is there a way to repoint Outlook to look for an .ost file in a different location? I know how to do it with a .pst file...as I've done it on my own machine, but it doesn't seem to be a possibility for an .ost file.

If that is not possible, can anyone suggest how I can get her up and runing again. For the time being, I've put her back to just using the old "office" login, but then she has no access to the server, or her mapped drives. Not a problem right now as everything is so new, she can't miss what she's never had. But I do want her to have access, and I think it's a better naming convention to use her name, not just "office."

I hope this made sense. If anyone can help me, I'd sure apprecaite it!

Bruce

[Courtneyc]

Easy. Use the Control Panel/Mail applet to blow away the email profiles. (Do this under her account.) Then, recreate her profile.

Courtney

[bderouen]

Wow! Could it be that easy? Talk about will feel stupid if it is! LOL I'll let you know how it turns out!

Thanks!

[bderouen]

Courtney...that did it! i ran into the same problem on another user too...so I used it on his machine!

Thanks so much!