[Schlep]

I have had Office 2007 for about 6 months now. Since installing it I have not had any problems with Outlook. I have been using Outlook for a number of generations now. Suddenly this week it stopped sending emails. When I tested the connection I get the following error:

Task 'USA.net - Sending' reported error (0x80042109) : 'Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

I have a number of different accounts using different SMTP settings and none of them work. I contacted my ISP (Comcast and was told that they had made no changes)

I could use a little help here, as my emails are backing up!

[EAFiedler]

Hi Schlep

Welcome to Tech Support Guy Forums!

What anti-virus program are you using? Did you install it recently?
Is e-mail scanning enabled?

[Schlep]

I use Norton 360 and have had it installed for about 6 months. The firewall is active on Norton. I turned off the firewall and it still didn't work. I have also unchecked "My server requires authentication" and that did not work either.

[EAFiedler]

If e-mail scanning is enabled in your anti-virus program, disable it.


Try creating a new Profile in Outlook 2007:
How to create a new e-mail profile in Outlook 2007 and in Outlook 2003

Start Outlook 2007 with the new profile, if the option appears to upgrade, select Do not upgrade.
Send a message addressed to yourself to Test.


Let us know if that makes a difference or not.

[Schlep]

It seems like the problem is stemming form my router. I have a Linksys WRT54GS. I logged in using my neighbors router and Outlook sent the emails. Now I am trying to figure out the problem with the router. ANy suggestions before I reset the router?

[EAFiedler]

No, if it is that simple, try resetting the router.

[Schlep]

I could not reset my old router so I purchased a new one, figuring this would solve my problem. I purchased a Linksys WRT610N. After connecting everything I attempted to send an email and no luck.

[briealeida]

With your new router, does everything else work properly? (HTTP, SSH, Telnet, etc)

Some routers have firewalls built-in, does your new one?
Can you receive email?

[EAFiedler]

Originally Posted by Schlep

It seems like the problem is stemming form my router. I have a Linksys WRT54GS. I logged in using my neighbors router and Outlook sent the emails. Now I am trying to figure out the problem with the router. ANy suggestions before I reset the router?

Can you clarify how you were able to login to your neighbors router?
Did you do this wirelessly?

[Schlep]

Yes I do it wireless.

[EAFiedler]

Were you able to check the settings that briealeida asked about?
http://forums.techguy.org/6046184-post8.html


Did you try creating a new profile in Outlook 2007?

Did your original router not have a reset button on the back?
You would need to hold that button in using a pen or paper clip for about 10 seconds.


How to troubleshoot error messages that you receive when try to send and receive e-mail in Outlook and in Outlook Express

[Schlep]

It appears that everything else is working fine with the new router. Except that I cannot set up my wireless print server, but thats another issue.

[Schlep]

I have not tried to create a new profile. The original router did have a reset button but it did not work. I attempted to reset it a number of time but to no avail. That's why I purchased the new one.

[EAFiedler]

The router is fine, but you are still receiving the error in Outlook 2007?
Have you logged into your mail servers?

[Schlep]

Logged into the mail servers? I have accessed and been able to send mail going through my neighbors connection. I just can't send mail through mine.