[snapfade]

Merge to email does not seem to work using Word 2003 with Excel on Vista.

Word doc is merged with Excel spreadsheet that contains names and email addresses. The application works perfectly on Win XP but on the new Vista machine it works perfectly up to the point of clicking the merge to email icon on Word's merge toolbar, which is grayed out on the vista machine but fine on the xp machine.

Just to check my own sanity, i copied both word doc and spreadsheet over to my xp machine and it works fine. So Vista seems to be the culprit.

In a google search I turned up very little on the problem -- suggesting user error on my part -- but i did find a reference to the need for a win.ini entry (vista apparently does not have a win.ini) and then some other reference (though nothing substantive) about using a registry to supplant the win.ini entry.

I know the simple answer is to run it on the xp machine (mine) and not on the Vista machine (my wife's). Nuf said about that option.

Thanks in advance for any help.

tom

[jimr381]

Right-click on the Internet Explorer icon and tell us what the default application is for emails within the "Programs" tab. Set it to whatever you are using for email on Vista.

[snapfade]

I'm sorry, i have no idea what you are asking for. My email client is outlook xp.

[jimr381]

I am having you assign Outlook XP as the primary email application. Did you check out the steps that I provided?

[snapfade]

Aha. Found the Program Defaults in Vista. Outlook is and was the default email program.

[snapfade]

Any other suggestions on how to solve this problem?

[jimr381]

If I recall if Word and Outlook were different versions, then they had issues playing nice with each other. Can you upgrade Outlook to 2003 as well?

[snapfade]

Word, Excel and Outlook are all the 2002 version. As mentioned before, they play together just fine in XP. It seems to be Vista this is causing the problem.

[jimr381]

Ah, ok in your initial post you said Word 2003 and were then referencing Outlook XP.

[snapfade]

Ouch...my bad. Sorry about that. Word 2002 throughout, on vista. That combo worked fine on XP.