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Solved: Error message-Outlook could not create the work file.


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03-Sep-2008, 12:06 PM #1
Solved: Error message-Outlook could not create the work file.
Today every time I open up Outlook and word I get an error message saying "Outlook could not create the work file. Check the temp environment variable." I Googled the error message and people were saying that I should clean out my temp file in C:\Documents and Settings\MyPC\Local Settings\Temp which I have done and the problem still remains. Has anyone any ideas on how to fix this. Thanks in advance.
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03-Sep-2008, 12:52 PM #2
After you cleared temp files, have you rebooted your computer? If not, do so.
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03-Sep-2008, 12:55 PM #3
OK will do now, and will report back.
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03-Sep-2008, 01:35 PM #4
Still have the same problem
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03-Sep-2008, 02:42 PM #5
Do you have more than one hard drive? If so, is Outlook installed on the boot drive?
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03-Sep-2008, 02:47 PM #6
I have 2 internal HD, my primary is a 320gb and slave is 500gb. All of my programs inc Microsoft Office are on the primary C drive.
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03-Sep-2008, 02:49 PM #7
P.S It boots from C: Drive 320gb (primary)
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03-Sep-2008, 05:26 PM #8
Hi BingoBear

These links point to a Registry setting:
http://www.tech-archive.net/Archive/.../msg00995.html
http://blogs.msdn.com/powlo/archive/...work-file.aspx
http://www.brianmadden.com/Forum/Topic/93795

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\cache

Create a System Restore point before making changes to the Registry and Export the key to the Desktop.

Check the permissions on the key, as well.
Edit > Permissions
Do you have Full Control?
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03-Sep-2008, 05:57 PM #9
Thanks for ur help I'll try it now and yes I do have admin access.
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03-Sep-2008, 06:04 PM #10
In the Permissions it will say Full Control not admin access.
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03-Sep-2008, 06:10 PM #11
Where do I find permissions?
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03-Sep-2008, 06:13 PM #12
See post #8
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03-Sep-2008, 09:48 PM #13
Now I'm totally lost ..... See post #8???........ Permissions???....... Export the key to the Desktop??????.......... What do these things mean....... Help !!
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03-Sep-2008, 09:53 PM #14
Go to the start button, in the box there, type regedit, then press enter.

Now, look for this entry:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\cache


When you find that entry,
Check the permissions by doing this:

Go to Edit at the top of the page, then go to Permissions
Do you see that you have Full Control? That box should have a checkmark in it.
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03-Sep-2008, 09:57 PM #15


...and in the right hand pane you should see the string entry: cache
double click that entry and copy the contents for Value data: and post it here.

Mine shows this:
%USERPROFILE%\Local Settings\Temporary Internet Files
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error message, not create the work file, outlook, outlook 2007, software, windows xp, word 2007

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