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Trouble installing Microsoft Office 2007 Enterprise (PCHEALTH Error message)

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thoughtkinetic's Avatar
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Join Date: Nov 2008
01-Nov-2008, 04:20 AM #1
Angry Trouble installing Microsoft Office 2007 Enterprise (PCHEALTH Error message)
I'm attempting to install Microsoft Office 2007 Enterprise, and during installation an error message appears that says something like: error - cannot update file/folder at c:\windows\pchealth, installation cannot proceed.

Then the installer rolls back everything and I get mad. Does anyone have any suggestions? How do I authorize the folder? This has been happening for a while and a solution will make me very happy inside.

Just thought I'd also mention this as it may have some bearing on why this is happening: When I purchased my computer it came with Windows XP Media Center, but a virus plagued my system and my hard drive became corrupted and I had to reinstall windows. Unfortunately, I didn't have the installation disk and ended up installing a non-Media Center edition on a disk from my roommate. I don't know if this would affect anything...but just thought I'd put it out there.

Last edited by thoughtkinetic; 01-Nov-2008 at 04:27 AM.. Reason: add'tl info
thoughtkinetic's Avatar
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Join Date: Nov 2008
05-Nov-2008, 02:43 AM #2
Sorry, it's actually Microsoft Office Home and Student 2007.
Here's the actual message I get when attempting to install.

"Error 1317. Setup cannot create the folder C:\WINDOWS\PCHEALTH\ERRORREP. Verify that the path exists in your system and that you have sufficient permissions to update it."


Anyone?? Please help!
griselmania's Avatar
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Join Date: Nov 2008
11-Nov-2008, 09:41 PM #3
I was having the same exact problem today.
I fixed it by going into my Program Files folder and deleting the "Microsoft Office" folder, then I just re-installed everything and it worked!
Hope this helps!
casinodoyale's Avatar
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Join Date: Nov 2008
12-Nov-2008, 06:03 PM #4
Hi guys i am having trouble installing microsoft office 2007 enerprise on my computer Half way through installing, it comes up with a window called browse folder and it comes up with this message "Setup cannot find InfoPath.en-us\InfLR.cab. Browse to a valid installation source." Can anybody help me with this?
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