[EAFiedler]

File > Data File Management should show you your .pst files and the directory where they are located.

If you cannot see the .pst files after navigating to the directory, you may need to enable Show Hidden Files and Folders


For Windows XP:

• Open My Computer or Windows Explorer
  Tools > Folder Options > View tab,
  under Hidden Files and Folders, verify Show Hidden Files and Folders is selected.
  Remove the check marks for:
  Hide Extensions for known file types
  Apply, OK to save and close.

[originale]

Thanks. That email I'm looking for didn't appear. But thanks for this. BTW couldn't open the .pst archived files. Windows won't let it open.

[EAFiedler]

Does the Archive .pst file not appear in Outlook?
If not, use File > Open > Outlook Data File
Browse to the location of the archive.pst file and select it.

It should then appear in Outlook.


You didn't clarify if this is occurring in only the Sent Items folder or if it occurring in other folders, as well.

Also, what are the settings for AutoArchive?
Click the Default Archive Settings button to view those settings.

[originale]

Default auto archive now reads to run archive every 14 days and to prompt. I unchecked delete expired items and archive and delete old items. But actually I changed it to tell it not to archive items. Although when I go to file/archive it doesn't give me an option NOT to archive. so these two things seem to be working against one another.

[EAFiedler]

If you use: Tools > Options > Other tab > AutoArchive button
and uncheck Run AutoArchive every X days, that will disable AutoArchive for all folders.

When you use File > Archive, you are telling Outlook to Archive now, you should see a window appear where you can select the folder or folders you want to archive.

[originale]

Great. So this means I must manage my in and out mail well. Which is fine. But then nothing should disappear. Thanks so much. Any idea where the missing emails are hanging out?

[EAFiedler]

Were you able to open the archive.pst file in Outlook?

[Jason08]

Originally Posted by originale

Any idea where the missing emails are hanging out?

It all almost seems to point to the archive folders. I did have a similar problem once when a lot of my sent items were deleted. But they were in the archives folder.

[originale]

I've posted before and have ongoing problem. Posted to Microsoft's site- nobody can help me. I have problem with Outlook 07. Emails disappear. For ex, I received an email on Tues and replied. Both the original email and the reply are nowhere to be found. Not in deleted, did an advanced find. Nowhere. Where do they go?? It's like they never existed. I go to my old laptop with Outlook 03 and the emails are there. this is particular to this software.

Also, I checked save copy to server. sometimes it does, sometimes it doesn't. Very arbitrary. What shd I do. I can't fix this. I'm convinced it's a glitch. Should I reinstall and if so, do I need to reinstall all Office?

Running XP

thanks

[EAFiedler]

Hi originale

I have merged your post with your original thread.
Please continue replies for this issue in this thread.

Did you locate an archive.pst file, if so, did you connect the archive.pst file to Outlook to view the contents?

How many e-mail accounts do you have set up in Outlook?
Do you have all of them configured to: Leave a copy of messages on the server?
I have not heard of that setting failing.


Try creating a new profile in Outlook 2007 and use the new profile for a week, or so, to see if the same issues occur:
How to create a new e-mail profile in Outlook 2007 and in Outlook 2003

Start Outlook 2007 with the new profile and connect your old Personal Folders (.pst file) to the new profile:
File > Open > Outlook Data File
Browse to the location of the .pst file and select it, the Personal Folders should appear in the new Outlook profile.

[slurpee55]

You might want to read the last posting here
http://www.eggheadcafe.com/software/...mail-disa.aspx

[originale]

I have 2 accounts- both configured the same way. Don't know how to connect the archive pst file to outlook. also, last week I told it not to archive anything and the msgs still disappeared. The email that is important is my business email- if I create a new profile how will anybody know to email to the new address?

[EAFiedler]

A new profile is not a new e-mail account. Outlook can have many profiles, it is similar to Windows having the capability for many User Accounts.

Create the new profile and key in your existing e-mail accounts.
How to create a new e-mail profile in Outlook 2007 and in Outlook 2003

Connect the archive.pst file to Outlook:
File > Open > Outlook Data File
Browse to the location of the archive.pst file and select it.

.

[originale]

Created new profile but it won't log on to the server. Something about encryption but won't log on to an unencrypted server either. I am using the same password and settings as my existing email- not sure what hte problem is.

[EAFiedler]

Please post the exact error message you are receiving.