[EAFiedler]

Originally Posted by EAFiedler

The disadvantage to using several profiles, is that you must close and restart Outlook to access a different profile. Outlook can only have one profile open at a time.
Though, it couldn't hurt to try it, to determine if that would work for you.

Yes, as I stated earlier, if you want a different profile to separate business and personal mail, you will need to open each profile, one at a time, to download messages.


Let's do this first:

Close Outlook 2007 and configure it to prompt you for a profile.

Control Panel > Mail icon > Show Profiles button
Select the option: Prompt for a profile to be used
Apply, OK to save and close.

Start Outlook 2007 and you should be prompted to choose a profile.

[originale]

Yes. That is right. I figured out how to create two email addresses with one profile. But the connection to the server is lost each time with my @trustlearningsolutions.com

[EAFiedler]

Please post the exact error messages you are receiving.
This is important as I cannot see what you are seeing.

[originale]

Not sure how to do that. I've tried selecting the text but it won't let me do that. Any suggestions?

[originale]

I'm finding it more confusing to have two profiles. Because mail that comes to one profile doesn't arrive to the other profile- even if the same address. and since profile two can't send, I'm back to profile one but missing mail that was opened by profile 2.

[EAFiedler]

Left click on the Outlook error message to select.
Press ctrl + C to copy the error message
In your Reply, Press ctrl + V to paste the error message

[originale]

No longer getting the error msg- but I find it tough to have two profiles. Losing track of emails. I'm going to dump outlook. JUst lost 2 more important emails. Only happens with my trustlearningsolutions.com acct. Can you recommend a good email program as an alternative?

[EAFiedler]

What happened when you tried opening the Personal Folders into the new profile?

In Outlook 2007,
File > Open > Outlook Data File
Browse to the location of the .pst file and select it.
The Personal Folders (.pst file) should then appear in Outlook.

Open the preferred profile and key in the account settings for the @trustlearningsolutions.com e-mail account, messages from both accounts would then be downloaded into the same profile.
I stated earlier that using two profiles has its disadvantages, it is not required to have a separate profile for each e-mail account.


I don't understand what is happening when you say you are losing e-mails, but you can create a rule to make a copy of all messages from that account and have them placed in their own folder.
Also, configuring the e-mail account to Leave a copy of the messages on the server would most likely be in your best interest.

Is the @trustlearningsolutions.com e-mail account a POP account or an IMAP account?



Outlook Express is already on your computer. Thunderbird is an option.
I like Outlook Express, others prefer Thunderbird.
There is also Windows Live Mail you can download from Microsoft.

[originale]

Thanks for hanging in with me. I answered quite a few emails ago about what happens with the .pst files. There is nothing there. The whole thing is so complicated that I'm going to just switch mail providers. Nothing shd take this much effort. Would you agree? Esp if there are alternatives.

[originale]

Just to clarify. I have already instructed to leave mail on the server. It's not there. When I say it disappears, it literally disappears. For ex, the mail will be there in my inbox and then an hour later, a msg will disappear. Poof. Gone. Nowhere to be found. I wd prefer not to switch email but this is getting crazy and I'm having to ask clients to email back my msgs. I look stupid. trustlearningsolutions.com is a POP acct.

[DaveA]

Are you the ONLY one accessing this email accout?

[originale]

Yes. It's so bizarre- honestly. And strangely, went to the server. The msgs aren't there either. Could it be Norton deleting after the fact? or cd it be spyware? I've run scans a few times and nothing comes up. and the software has only been installed for 3 weeks.

[originale]

Turned out to be Norton; It was scanning all mail and deleting things. I turned off that option and seems to be resolved.

[EAFiedler]

Thanks for posting back and letting us know your solution.