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Adobe Acrobat Reader (can't open without saving document)


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pfunk_40's Avatar
pfunk_40 pfunk_40 is offline
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22-Feb-2009, 08:12 PM #1
Adobe Acrobat Reader (can't open without saving document)
hi guys,

why is it that on my computer, when i download or open a link to a .PDF file, i have the options to either OPEN, SAVE, or CANCEL right from there. there is no need to save it to a location before i can open it...i can just open it. but on my girlfriend's computer, it only gives me the options to SAVE, or CANCEL...no open option... i must save it and then open it. it's really annoying.

it is the same version of adobe acrobat reader and i even uninstalled her version and reinstalled it again hoping that it would fix the problem. is there a patch for Internet Explorer that is causing the issue (we are both using IE 6). anyone have any ideas?
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23-Feb-2009, 06:44 PM #2
Open up IE. Go to Tools, Internet Options, Programs tab, and click Manage add-ons. (I have IE7 - I don't think it has changed that much since IE6.)
Switch the view from add-ons that have been used to add-ons currently loaded in IE.
There should be some listings called Adobe PDF... - make sure they are all enabled. (To do that, just highlight the listing and there should be an "Enable" button down lower to click)
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pfunk_40 pfunk_40 is offline
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24-Feb-2009, 04:52 PM #3
39 reads and still nothing
tried that already to no avail... :-(

i have been on the phone with adobe, and all over the net and can't find a solution.

adobe told me to open reader, then go to edit>preferences>internet> and the UNcheck the option that says "display PDF in browser" and also UNcheck the option that says "save as optimize for fast web view" under the documents menu... that DIDN'T do the trick either.

this is driving me crazy
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pfunk_40 pfunk_40 is offline
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24-Feb-2009, 04:56 PM #4
is it a registry issue?
i was also given the Knowledge Base number 405461 from adobe, and they said that this would definitely fix the problem...AND IT DIDN'T :-(

see kb405461
http://kb.adobe.com/selfservice/view...nalId=kb405461

and just to let everyone know, i have already completely uninstalled adobe reader and reinstalled it several times thinking that fresh install would cure the problem, and it hasn't made a bit of difference. the version of reader doesn't matter either, as i've tried versions 7, 8 and 9... all with the same exact issue...which makes me think that it might be an issue with MS IE6.
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pfunk_40 pfunk_40 is offline
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24-Feb-2009, 05:03 PM #5
here is a picture of what i'm talking about...
here you can see what i'm talking about...one as the program should work...and one with the affected computer
Attached Thumbnails
Adobe Acrobat Reader (can't open without saving document)-adobe-options-open.jpg   Adobe Acrobat Reader (can't open without saving document)-adobe-options-without-open.jpg  
slurpee55's Avatar
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24-Feb-2009, 05:09 PM #6
It might be a security issue - opening it from download would suggest a lower security level.
Check under Tools, Internet Options, Security.
Check under Misc., Launching Applications.

Last edited by slurpee55; 24-Feb-2009 at 05:16 PM..
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pfunk_40 pfunk_40 is offline
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24-Feb-2009, 06:53 PM #7
i do not have a miscellaneous tab...
i am using windows xp home edition
ms internet explorer 6
slurpee55's Avatar
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24-Feb-2009, 06:56 PM #8
No, there is no misc tab, it is a section under Security...just scroll down until you see misc as a header.
Sorry for the confusion.
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25-Feb-2009, 12:45 AM #9
that's not it either
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08-Apr-2009, 09:56 PM #10
Aaarrrggghhh!!!
got really excited when i got this... thought that it worked...but it didn't :-(

KB Article Number(s): 899528

> From: hotfix@microsoft.com
> Subject: Hotfix download link you requested
> Date: Wed, 8 Apr 2009 15:41:33 -0700
>
>
> IMPORTANT INFORMATION
>
> For your convenience, we put the hotfix that you requested on an HTTP site. You can download the hotfix from this site without us filling up your e-mail inbox.
>
> WARNING This hotfix has not undergone full testing. Therefore, it is intended only for systems or computers that are experiencing the exact problem that is described in the one or more Microsoft Knowledge Base articles that are listed in "KB Article Numbers" field in the table at the end of this e-mail message. If you are not sure whether any special compatibility or installation issues are associated with this hotfix, we encourage you to wait for the next service pack release. The service pack will include a fully tested version of this fix. We understand that it can be difficult to determine whether any compatibility or installation issues are associated with a hotfix. If you want confirmation that this hotfix addresses your specific problem, or if you want to confirm whether any special compatibility or installation issues are associated with this hotfix, support professionals in Customer Support Services can help you with that. For information about how to contact support, copy the following link and then past it into your Web browser:
>
> http://support.microsoft.com/contactus/
>
> For additional support options, please copy the following link and then paste it into your Web browser:
>
> http://support.microsoft.com/
>
> Before you install this hotfix
> ------------------------------
>
> If you decide to install this hotfix, please note the following items:
>
> Do not deploy a hotfix in a production environment without first testing the hotfix.
>
> Back up the system or the computer that will receive the hotfix before you install the hotfix.
>
> Additional hotfix information
> -----------------------------
>
> This hotfix package uses a password. Therefore, you must enter for each package the password that we included in this e-mail message. To make sure that you enter the correct password, we recommend that you highlight, copy, and then paste the password from this e-mail message when you are prompted. If you do not enter the correct password, you cannot install the hotfix.
>
> NOTE Passwords are set to expire every seven days. Download the package within the next seven days to make sure that you can extract the files. If there are fewer than seven days left in the password change cycle when you receive this e-mail message, you receive two passwords. If this is the case, use the first password if you download the hotfix package before the date in the "Password Changes On" field that is listed in the table at the end of this e-mail message. Use the second password if you download the hotfix package after the date in the "Password Changes On" field.
>
> NOTE For your convenience, we send the hotfix location to you in a hyperlink. To connect to this hotfix location, you can click the hyperlink in the "Location" field that is listed in the table at the end of this e-mail message to have your Web browser open that location. However, sometimes e-mail program settings disable hyperlinks. If the hyperlink in this e-mail message is disabled, please copy the hyperlink in the "Location" field and then past it into the address box of your Web browser. Make sure that you include the exact text (without spaces) between the parentheses in the http:// address.
>
>
> Package:
> -----------------------------------------------------------
> -----------------------------------------------------------
> KB Article Number(s): 899528
> Language: English
> Platform: i386
> Location: (http://hotfixv4.microsoft.com/Intern...U_i386_zip.exe)
> Password: mcHoTx1
>
>
>
> NOTE Make sure that you include all the text between "(" and ")" when you visit this hotfix location.
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foxydude foxydude is offline
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09-Apr-2009, 03:53 AM #11
Go to Control Panel> Folder Options> File Types> PDF> Advanced. Try checking the "Confirm open after download" box.
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