[Hilander01]

Just recently one of my computers decided it wasn't going to print excel or word documents. I received an e-mail with an excel table attached and tried to print it. The print box opens ok and the printer starts after I click print, but when the printer is done there is no ink on the page. The same happened when I copied the excel table to a word doc. I tried to print from an original excel doc I created as well as a word doc and the same thing happens. I am able to print fine from other programs and a test page prints fine too. I deleted the driver and reinstalled from XP as the printer's site says to use the XP driver. Is there a setting in Windows office or in XP that I need to set? Have run out of ideas.

[Rollin_Again]

How do the documents/workbook look when you do a print preview? Have you tried printing to another printer to rule out some type of compatibility problem between the application and the printer? Is this a local printer or networked printer?

Just to be clear does this happen with ALL docs and workbooks?

Regards,
Rollin

[Hilander01]

I don't recall for sure but I do think the print preview showed the table. I have a spare printer so I will be trying to print from it instead tomorrow. The current printer is a local one. It happened to all the ones I tried...the one in the e-mail as well as new ones I made fresh. Haven't tried any other ones that were on the computer prior to this problem. Will try and update my answers when I have tried these suggestions.

[Hilander01]

The print preview does show the table in the worksheet and the info in the other docs I created, as well as the word doc I transferred the tables to. I was wrong about the printer being local as it is connected to the network; no other computer or printer connected to the network is having this problem. This computer is mostly used for checking e-mail and printing simple documents but I have never received any complaints about Office docs not printing. I tried printing several Office docs this morning and all did the same thing. Data shows up in the print preview but when the printer prints the doc the head moves fine but no ink shows up. If printing from an email it prints fine.

[Hilander01]

I ended up replacing the printer and now ALL documents print just fine. Thanks for your help and input!