Please help me with outlook, I am having sleepless nights

LindaMona · 02-Jul-2009, 09:07 PM #1

I recently installed outlook and it downloaded 20,000 emails, which I spent many many hours to organise in folders. For a few days it did not download all the emails of that day, it seemed unable to see them and the programme requested to me to run scan.pst, which I did. However, once I hit 'repair' it freezes. I tried this 5 time, I know it is probably silly, but I would just hope it would work!!

Please help me, it takes ages at night and I have to work during the day!!

PS: I have window xp

Do I need to reinstall? I would not want to lose my emails that I have already organised.

vicks · 02-Jul-2009, 09:36 PM #2

Save the emails you want to keep to a folder in your documents. If they are really important, burn them to cd or put on a flashdrive. By doing this, if you do have to do a reinstall, you will at least have saved the important things.
vicks

vicks · 02-Jul-2009, 11:57 PM #3

I forgot to welcome you to TSG! So WELCOME!
Only you can decide if they are worth keeping. Most of what I keep are really important stuff like for business transactions.or family pictures sent to me. I save a few of the 'junque' (aka as just plain old junk) just because I liked them but most I delete.
Vicks

LindaMona · 03-Jul-2009, 05:25 AM #4

But I have a couple more questions:
1. How can I save my emails?
2. How to I reistall?

Sorry, this may sound very easy.....but it does give me doubts

LindaMona · 03-Jul-2009, 05:26 AM #5

PS: How I can then reistall and make sure my gmail does not download again the whole lot? Yes, I have loads of business emails that I can refer to, so it would be good to have them there.

Mordreneth · 03-Jul-2009, 06:43 AM #6

You didnt mention which version of outlook you are using....but I would guess that you've hit the maximum size for the PST (Outlook 2002 = 2GB, Otlook 2003/2007 = 4GB)

You can add another PST to your Outlook, then move the Folders from one PST to the next to free some space....then your new mail should download as normal....

LindaMona · 03-Jul-2009, 07:17 AM #7

Sorry to ask you this, but how do I do that? I think that outlook is 2000, but I am not entirely sure.

Yesterday when I opened it, it keep downloading emails, but I would be happier to sort out problems that could continue to occur. Perhaps once the emails are divided up, scan.pst could actually scan them and fix any problems.

I am keen to try a solution that does not involve reinstalling things.

LindaMona · 03-Jul-2009, 07:19 AM #8

I still did not download all the emails of Monday and Tuesday, but the ones received yesterday seem to come into my inbox.

vicks · 03-Jul-2009, 12:49 PM #9

One thing you might be able to do that will help, is to open your g-mail account, select the settings, forward, in there you have a drop down selection, select to delete messages from gmail when forwarded. I have mine set up that way to go thru my regular ISP.
As to saving, use the folder system I mentioned above, and or burn to cd or put on flash drive.
Hope this is of help.
Vicks

LindaMona · 03-Jul-2009, 03:58 PM **#10**

I am happy for them to remain on gmail (or will outlook download them again if they stay there?)

I tried to copy and paste them on the hard disk, but with exploring resources this does not seem to work. How I am supposed to save them on the hard disk??

Many thanks

vicks · 03-Jul-2009, 05:10 PM **#11**

Linda,
Yes, if you leave them on gmail you will continue to receive them.
Now to copy the emails so they are in your computer.
When you have the message open that you want to save, go to file, save as, then a menu will come up for you to select where to save them. Like I said above, I like to make a folder in my documents for emails, so I select that option to open then save.
It is possible to make sub folders too if you want to save messages from one person or company by its self.
Hope this helps you.
Post back if you have more questions.
vicks

LindaMona · 03-Jul-2009, 07:14 PM **#12**

sorry to raise more complications, but I would like to save 20,000 emails, i cannot do this 1 by 1......Any other ways to do this? How can outlook be done so that it is not possible to copy and paste like other files??

LindaMona · 03-Jul-2009, 07:17 PM **#13**

PS: Many thanks for your help!

Mordreneth · 03-Jul-2009, 07:20 PM **#14**

In Outlook, from the main menu, select 'File -> Archive'

That will move old emails (for example, older than 30 days) to an archive PST....it's won't show in Outlook, but will be stored on your hard disk...You can select where to save the archive file (place it in a folder that you'll remember where it is)

vicks · 03-Jul-2009, 09:21 PM **#15**

I googled your delima and this is what I found.
http://www.journalofaccountancy.com/...sInOutlook.htm
http://office.microsoft.com/en-us/ma...CE010171771033

Vicks

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