There's no such thing as a stupid question, but they're the easiest to answer.
JoinTour
Login
Search
Business Applications
Tag Cloud
access acer asus bios bsod computer crash driver drivers error ethernet excel freeze gaming gpu hard drive hardware hdmi internet laptop malware memory monitor motherboard music network obp operating system printer problem ram registry router slow software sound trojan ubuntu 11.10 uninstall usb video virus vista wifi windows windows 7 windows 7 32 bit windows 7 64 bit windows xp wireless
Search
Search for:
Tech Support Guy Forums > Software & Hardware > Business Applications >
Please help me with outlook, I am having sleepless nights

Reply  
Thread Tools
LindaMona's Avatar
Junior Member with 15 posts.
 
Join Date: Jul 2009
02-Jul-2009, 09:07 PM #1
Unhappy Please help me with outlook, I am having sleepless nights
I recently installed outlook and it downloaded 20,000 emails, which I spent many many hours to organise in folders. For a few days it did not download all the emails of that day, it seemed unable to see them and the programme requested to me to run scan.pst, which I did. However, once I hit 'repair' it freezes. I tried this 5 time, I know it is probably silly, but I would just hope it would work!!

Please help me, it takes ages at night and I have to work during the day!!
PS: I have window xp

Do I need to reinstall? I would not want to lose my emails that I have already organised.
vicks's Avatar
Computer Specs
Distinguished Member with 5,100 posts.
 
Join Date: Jan 2005
Location: Nebraska
Experience: Intermediate
02-Jul-2009, 09:36 PM #2
Save the emails you want to keep to a folder in your documents. If they are really important, burn them to cd or put on a flashdrive. By doing this, if you do have to do a reinstall, you will at least have saved the important things.
vicks
vicks's Avatar
Computer Specs
Distinguished Member with 5,100 posts.
 
Join Date: Jan 2005
Location: Nebraska
Experience: Intermediate
02-Jul-2009, 11:57 PM #3
I forgot to welcome you to TSG! So WELCOME!
Only you can decide if they are worth keeping. Most of what I keep are really important stuff like for business transactions.or family pictures sent to me. I save a few of the 'junque' (aka as just plain old junk) just because I liked them but most I delete.
Vicks
LindaMona's Avatar
Junior Member with 15 posts.
 
Join Date: Jul 2009
03-Jul-2009, 05:25 AM #4
Thanks
But I have a couple more questions:
1. How can I save my emails?
2. How to I reistall?

Sorry, this may sound very easy.....but it does give me doubts
LindaMona's Avatar
Junior Member with 15 posts.
 
Join Date: Jul 2009
03-Jul-2009, 05:26 AM #5
PS: How I can then reistall and make sure my gmail does not download again the whole lot? Yes, I have loads of business emails that I can refer to, so it would be good to have them there.
Mordreneth's Avatar
Junior Member with 20 posts.
 
Join Date: Jul 2009
03-Jul-2009, 06:43 AM #6
You didnt mention which version of outlook you are using....but I would guess that you've hit the maximum size for the PST (Outlook 2002 = 2GB, Otlook 2003/2007 = 4GB)

You can add another PST to your Outlook, then move the Folders from one PST to the next to free some space....then your new mail should download as normal....
LindaMona's Avatar
Junior Member with 15 posts.
 
Join Date: Jul 2009
03-Jul-2009, 07:17 AM #7
this sounds great!
Sorry to ask you this, but how do I do that? I think that outlook is 2000, but I am not entirely sure.

Yesterday when I opened it, it keep downloading emails, but I would be happier to sort out problems that could continue to occur. Perhaps once the emails are divided up, scan.pst could actually scan them and fix any problems.

I am keen to try a solution that does not involve reinstalling things.
LindaMona's Avatar
Junior Member with 15 posts.
 
Join Date: Jul 2009
03-Jul-2009, 07:19 AM #8
Ps
I still did not download all the emails of Monday and Tuesday, but the ones received yesterday seem to come into my inbox.
vicks's Avatar
Computer Specs
Distinguished Member with 5,100 posts.
 
Join Date: Jan 2005
Location: Nebraska
Experience: Intermediate
03-Jul-2009, 12:49 PM #9
One thing you might be able to do that will help, is to open your g-mail account, select the settings, forward, in there you have a drop down selection, select to delete messages from gmail when forwarded. I have mine set up that way to go thru my regular ISP.
As to saving, use the folder system I mentioned above, and or burn to cd or put on flash drive.
Hope this is of help.
Vicks
LindaMona's Avatar
Junior Member with 15 posts.
 
Join Date: Jul 2009
03-Jul-2009, 03:58 PM #10
Sorry but I dont know how to save the emails
I am happy for them to remain on gmail (or will outlook download them again if they stay there?)

I tried to copy and paste them on the hard disk, but with exploring resources this does not seem to work. How I am supposed to save them on the hard disk??

Many thanks
vicks's Avatar
Computer Specs
Distinguished Member with 5,100 posts.
 
Join Date: Jan 2005
Location: Nebraska
Experience: Intermediate
03-Jul-2009, 05:10 PM #11
Linda,
Yes, if you leave them on gmail you will continue to receive them.
Now to copy the emails so they are in your computer.
When you have the message open that you want to save, go to file, save as, then a menu will come up for you to select where to save them. Like I said above, I like to make a folder in my documents for emails, so I select that option to open then save.
It is possible to make sub folders too if you want to save messages from one person or company by its self.
Hope this helps you.
Post back if you have more questions.
vicks
LindaMona's Avatar
Junior Member with 15 posts.
 
Join Date: Jul 2009
03-Jul-2009, 07:14 PM #12
Gosh
sorry to raise more complications, but I would like to save 20,000 emails, i cannot do this 1 by 1......Any other ways to do this? How can outlook be done so that it is not possible to copy and paste like other files??
LindaMona's Avatar
Junior Member with 15 posts.
 
Join Date: Jul 2009
03-Jul-2009, 07:17 PM #13
PS: Many thanks for your help!
Mordreneth's Avatar
Junior Member with 20 posts.
 
Join Date: Jul 2009
03-Jul-2009, 07:20 PM #14
In Outlook, from the main menu, select 'File -> Archive'

That will move old emails (for example, older than 30 days) to an archive PST....it's won't show in Outlook, but will be stored on your hard disk...You can select where to save the archive file (place it in a folder that you'll remember where it is)
vicks's Avatar
Computer Specs
Distinguished Member with 5,100 posts.
 
Join Date: Jan 2005
Location: Nebraska
Experience: Intermediate
03-Jul-2009, 09:21 PM #15
Reply

Tags
outlook, scan.pst.

THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
WELCOME TO TECH SUPPORT GUY! Are you looking for the solution to your computer problem? Join our site today to ask your question -- for free! Our site is run completely by volunteers who want to help you solve your computer problems. See our Welcome Guide to get started.
Thread Tools



Facebook Facebook Twitter Twitter TechGuy.tv TechGuy.tv Mobile TSG Mobile
You Are Using:
Server ID
Advertisements do not imply our endorsement of that product or service.
All times are GMT -4. The time now is 10:54 AM.
Copyright © 1996 - 2011 TechGuy, Inc. All rights reserved.

Powered by Cermak Technologies, Inc.