[SomaMama]

Hi,

I am merging emails in Word 2003 via my pop3 account in Outlook 2003. Recently, the emails have stopped reaching their destinations.

The email are sent from Word's mail merge correctly to Outlook's outbox, where I watch them go out one by one, and they show up in my sent mail, but the emails just don't go anywhere.

I have chatted with my web mail tech support 5 times. They saw no problems on their end (all I've found online is answers that say the problem must be my server).

I tried resetting the pop3 info (to what I found out next day was not the correct setting) and it magically worked the whole day through. Every test mail was delivered correctly. Magicallythe next morning, NO emails arrived to my test addresses. I had changed nothing. After changing the pop info back to the (other) "correct" setting (per my webmail tech's instructions), no emails reached their destinations.

So I reinstalled Office 2003 on my computer. I even tried doing the mail merge from another computer, and no emails reached their destination from either computer, from either pop3 setting that shows successful transmission (in the test settings).

Single emails work and have worked the entire time.

When I open the send/receive info box in Outlook, it says something like there's 24 or 25 tasks and it changes from showing 1 is completed to 0 are completed. Usually this box makes no sense as I try to send out 40-50 at a time.

I am stumped.

What is happening here?
How do I fix this?
Throwing my pc down the stairs isn't an option...or is it? Ha ha ha.

Help me, Obi-Wanderful Teknowbie, you're my only hope.

SomaMama

[SomaMama]

bump

[SomaMama]

UPDATE:

I tested the mail merge again yesterday, and they arrived! They arrived all day long. I shut down my computer last night, booted it up this morning, and now the emails are NOT arriving. I checked the email setting in Outlook and everything there looks the same, and tested out fine, except the mail merges aren't working.

This happened before, when they magically worked, then the next morning did not go anywhere (even though Outlook says they were all sent none arrived).

I hope this information narrows down the mystery for a helpful reply!

[SomaMama]

bump