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MS Outlook 2007 confusion


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sabrodiesel2000's Avatar
sabrodiesel2000 sabrodiesel2000 is offline
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Join Date: Oct 2007
Experience: Communication+IP+Wireless (combination of life)
24-Jul-2009, 04:45 PM #1
MS Outlook 2007 confusion

I have a confusion, im using MS Outlook 2007 with using many features and rules for the incoming and outgoing emails. This one is really confusing for me. Read to it step-wise to understand what is going on.

1- A New Rule is created.
2- In this rule, emails from a specific person is moved to 'EXTERNAL' folder.
3- The email is downloaded fine and is also moved to the folder 'EXTERNAL'.
4- However.. a copy of the same email remains in the Inbox as well. (we dont want this)

I dont think i've set up anything incorrectly but how to fix this?
A snapshot of the rule's basic config has been attached with this post kindly advise where i am wrong (if i am).


BR
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MS Outlook 2007 confusion-outlook-2007-error.jpg  
sabrodiesel2000's Avatar
sabrodiesel2000 sabrodiesel2000 is offline
Member with 58 posts.
THREAD STARTER
 
Join Date: Oct 2007
Experience: Communication+IP+Wireless (combination of life)
26-Jul-2009, 03:52 AM #2
i just need to move, not copy, the email from inbox to the selected folder.
any idea??
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Tags
confusion, error, inbox, outlook, troubleshoot

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