[staffingpro]

At one point I had 3 different lists in my outlook address book, they disappeared except for one that is an ACT list.

I finely found them under personal folders. all the data is ther but how do I get them back into an address list. I have gone to list of contacts list under personal folders, right click, a box comes up, go to outlook address book, but the box that says show this folder as an e-mail address is grayed out.

How do I fix this problem. Gary

[Bradybunch]

Can you not copy and paste them back into a new contacts list under your contacts?

[staffingpro]

thanks for the reply. I have two different listing other then the ACT address book which is there. Copied one of them over and it is now there. tried coping the other one but it does not seem to work. Iam sure I an doing something wrong. When I right click is says copy, it then brings up the folder listing of outlook, so where do I copy it to. the one that did move over it gave me the results, so I just hit OK and it moved it. I have also looked all over the outlook stuff to find out how I add another listing, like say family and am unable to find it anywhere. Even went to Microsoft and looked through their knowledge base. no luck. No what. Gary

[Bradybunch]

Try adding in a new folder for your contacts, naming it something different, then go back into your place where you found your old addreess book, and then you will have somewhere to copy and paste it into? (Hopefully)

[staffingpro]

OK, where do I add another folder, I think it would be file, new, new folder, and just create a new folder. etc. I did that it show up in a list of folders under personal folders. do not think that is right. Iam missing something.

[DaveA]

You most likely unknowingly dragged these from the "Contacts" area, why not just drag them back under Contacts?

[staffingpro]

thanks for the reply. Under my contacts I have two different listing. I want to create a new one for another listing, how do I do that. In addtion when you open address books you see one of the listings but not the other. Have tried everything to get into address books but must me missing something.

[DaveA]

What are these "listings", distribution list, and new folder of address grouped or what?

If it is a Distribution list, see what is listed under File, New?

You should find Distribution List.

[staffingpro]

Here you go. unde rcontact I have two foldler listed, one says contacts and the says church listing. there is data in both folders. I want to add another folder that may say wine club. I went to new, distribution list, added a name and gave it a tile. saved it and close. It does not show anywhere. Befor all this happened I had both the contacts and church listing in the outlook address book Icon. I also have an ACT address book. what am I missing. When I open this Icon I see my ACT address book and contacts. Also see outlook address book, nothing in it, and personal addres book, nothing in it,. Hope this give you a clearer picture.

[chronk]

staffingpro,

Outlook can be confusing - not all straight forward - hopefully this will help.

Right click on your Contacts folder (not the one in your Personal folder),
left click on "New Folder".
A pop up dialog box comes up that shows your Folder Hierarchy.
You can see here if you have any sub folders in your main contacts folder.

You can click on any folder there - such as contacts, or Personal Folder Contacts etc.
When you click on the folder in the dialog tree view list - you are choosing where you want your new folder to go - You give it a name at the top Name Field Box, and click OK. If you chose "Contacts" as the folder you chose to create the new Contacts folder, that is where it will be - but your new folder should show up in your contacts list. To see the hierarchy again, you will need to chose Folder View, or File new Folder - which will show you the Folder View / tree view hierarchy.
(To get to Folder View - click on Go > Folder - hope it is that way on 2003).
Or you can click at the very bottom left under your folders.
Under your Mail, Calenar, Contacts, Tasks folders - if you put your cursor over the icons - one of them should have the text show up as "Folder List".
Click that and you can see the hierarchy of all your folders.

Once you have your new folder created and named - you should be able to open your other Contacts folder in Personal Folder or wherever, and click on one of the contacts there, then click CTRL + C (together), then click into your newly created folder, and click CTRL + V (together) and that shoud populate the folder with your contacts - and it should be by default - selectable in your - Address Book that comes up when you click on your "To:" Button in a new E-Mail Message.

I am using Outlook 2007 - But I believe all of this is the same in 2003 - as I scratch my head and try to think back.

Distribution Lists are altogether different - You create them from contacts you already have. So Distribution lists have no folder in your folder list, but are listed within your contacts folders. They basically are a shortcut grouping off whichever contacts you choose to group into lists.

Good Luck!
Chronk

[staffingpro]

OK, finally got it. one thing I did not know was that when you right click contacts and go to properties there is a box that says show this in the address book. on one of the contacts it was not check. Once I checked the box it was fine. Was also able to create a new folder and it is also showing in address book. thanks for all your help. gary

[chronk]

Originally Posted by staffingpro

At one point I had 3 different lists in my outlook address book, they disappeared except for one that is an ACT list.

I finely found them under personal folders. all the data is ther but how do I get them back into an address list. I have gone to list of contacts list under personal folders, right click, a box comes up, go to outlook address book, but the box that says show this folder as an e-mail address is grayed out.

How do I fix this problem. Gary

Glad you found a way to choose it as an E-Mail address sorted out - and folder hierarchy.

If you mark this as solved - would be helpful - if someone is searching for similar help - they may want to check the solved item - in hopes it will help them solve their issue.

Thanks,

Chronk

[staffingpro]

thanks I marked the problem solved. Gary