[Nancym]

Hi, I'm trying to put some organization around a small non profit company. One of the main things is the company is trying to build up a member community. People who view their website can sign up as members and an email with name and address info is sent to the company.

These are the 3 actions that have to happen
1. The name and address info is used to personalize a form letter in Word.
2. A reply email is generated which contains an attached Word document and a few words.
3. Then the name and address info is saved for future use. This is currently done by saving it into the contact list of the online email app.

So, I guess I'm looking for an appropriate email software that will work on a Mac and download the email from the online server. And, of course, a database. Ideally, these apps will offer some automation of the 3 above tasks.

Any suggestions on software and process?

[OBP]

Do you have Access?
Does it work on a Mac?
I have helped on various databases that store Customer data and sends emails, but I am not sure about the downloading of emails from the online server.