Outlook 2007 Inbox item disappeared!

ususim · 17-Nov-2009, 02:52 AM #1

Hi,

I recently have an issue with one of my outlook 2007 users which the email in 'Inbox' which is older than one week will automatically be 'deleted'. I check in all the archives and find no place of existence. Do you guys have any idea of where those old email could have gone to? Or, why those email disappear?

Thank y'all in advance!

Ratboy · 17-Nov-2009, 05:01 AM #2

ususim,

Where the messages have gone will depend on why the went away.

The first thinks I would check are the AutoArchive and the Rules settings in Outlook.

AutoArchive:
Right-click the Inbox folder and select Properties and click on the AutoArchive tab.
Is the AutoArchive setting enabled and set to delete or archive message older than a week?

Rules:
Go to Tools > Rules and Alerts
Is there any rule listed that would account for the messages being deleted or moved?

Tag Cloud
access acer asus bios bsod computer crash desktop driver drivers error ethernet excel freeze gaming hard drive hardware hdmi internet laptop malware memory modem monitor motherboard mouse network printer problem ram registry repair router slow software sound trojan ubuntu 11.10 uninstall usb video virus vista wifi windows windows 7 windows 7 32 bit windows 7 64 bit windows xp wireless

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Search
Search for:

Find the solution to yourcomputer problem!

Find the solution to your
computer problem!