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Outlook 2007 crashs after Office 2010 Trial instalation

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gtekes's Avatar
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Junior Member with 1 posts.
  
Join Date: Nov 2009
Experience: Intermediate
21-Nov-2009, 10:46 PM #1
Unhappy Outlook 2007 crashs after Office 2010 Trial instalation
Hello,
I'm in panick!!! I installed Office 2010, marked to keep earlier instalations and neiter Outlook 2010 nor my Outlook 2007 opens any more, I receive an error message telling me, it cant find the Information service .dll file.
I already tried to create a new profile, but when I try to open Outlook with the new profile, I get the MAPI error mspst.dll missconfigured or missing

I already reinstalled ==> nothing

ANybody has a good idea how to recover? MS doesn't answer as mostly.

Best wishes
Gerhard Tekes
JohnWilson's Avatar
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Senior Member with 158 posts.
  
Join Date: Nov 2007
Experience: Advanced
22-Nov-2009, 04:17 AM #2
Try saving the 2010 msi to a CD or stick (to avoid downloading again) then system restore to before and reinstall without outlook 2010
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