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Problems with getting Outlook 2007 data & settings from slave drive to new drive


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garridann garridann is offline
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10-Jan-2010, 09:04 PM #1
Unhappy Problems with getting Outlook 2007 data & settings from slave drive to new drive
Thank you for reading my tale of woe!

I recently had some malware infections that I simply could not remove, using a huge arsenal of AV scans & removers, so I got a new hard drive ("H"), and attached old one ("C") as a slave. After configuring "H" with new XP Pro OS/Avira AV/Comodo Firewall, I used my original Outlook 2007 CD to install it.

I got the basics done (importing .pst files), but there are a whole lot of details that aren't moving to the new Outlook. I have gone through the Microsoft support pages, which normally I find super helpful, but this time I seem to be going in circles. I am anxious to get the data off C so we can re-format it: I hate having the infected drive around.

If anyone can provide any insights into *any* of the following obstacles, I would be most appreciative.

1. -Install went apparently well, but when I tried to install an Outlook add-on (Calender Print Assistant from Microsoft download center) I got a message that my copy of Outlook could not be validated: "Problem: The validation process could not be completed because a copy of Microsoft OfficeŽ on this computer has not been activated." Following the Microsoft instructions led me in circles, warning that my copy might be counterfeit. I purchased it new from Amazon over a year ago. All the Microsoft support pages tell me that I must use the Activation Wizard during installation to enter product key, which I did, and it was accepted. Even the phone number to activate it over the phone is listed in the Wizard, which told me the software was activated correctly, so the phone number was not given.

2. -My imported data are in "Contacts in Personal Settings," and "Calender in Personal Settings" instead of "Contacts" and "Calender." I know I read somewhere last night how to fix this (while I was trying to fix the missing data problem) and I think Microsoft support said you cannot just drag and drop to rearrange the folders. It seems the Emails are similarly disorganized. Now I cannot find the support article again.

3. -Only about 20% of my contacts seem to have imported. I cannot tell what these contacts might have in common with one another.

4. -My settings for categories seem to be missing, and the few categories that are showing up say "Not in Master Category List" I rely heavily on the color-coded categories to manage my (large) family's schedule, so I really need to fix it, even if I have to go through manually.

5. -I have gone into all the options/customize settings and made changes that were available, but there are some settings which would be very time-consuming to enter manually, like email rules for sorting, junk mail, and forwarding.

6. -I run Windows Mobile on my cell phone, and synchronize tasks, contacts, and calenders to Outlook (not email). I don't want to even install the cell phone software and synch it till Outlook is perfect, so that I don't loose any data. The Windows Mobile data is stripped and incomplete, so I'd rather not use it to restore the Outlook data.

7. -In an effort to get access to the missing data, I tried to run Outlook program using Run... dialog in the start menu, choosing the Outlook program on the C (slave) drive, but the data files it accessed and settings it used were the ones on the H (new, OS) drive, including (excluding?) the missing data.

My family really relies on Outlook to manage our bill due dates, school assignments, specialist MD appointments, email, and contacts, in addition to the emails for my hobby selling my handcrafts online.

Any help would be so appreciated!
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Tags
contacts, import, installation, outlook 2007, validation

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