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Details on saved Word docs opening up blank


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25-Mar-2010, 01:54 AM #1
Details on saved Word docs opening up blank
I've done some experimenting in hopes of finding someone who can figure out what to do about this. Here are the details:

My saved Word docs are opening up as blanks. I compared the properties of documents in which the text was saved vs documents which had been saved but opened up as blank pages. Here are the details:

1. In file-properties-type:
Docs with text are “Microsoft Word 97–2003 Document”
Docs that open up empty are “Plain Text Document – Western European (Windows)”

2. I created a test document. Properties-type: “Microsoft Word Document”, 0 bytes.

3. When I tried to delete it I got this error message: “The action can’t be completed because the file is open in Microsoft Office Word”. This is just what happened before, The only way I could move or delete a doc was by re-booting and then it became a plain text document and opened up blank.

4. When i added text and tried to save the doc, error messages about changing the global template came up.

5. I clicked yes to change the global template thinking that this might solve the problem and my test docs converted to plain text and are blank pages.

6. When I put text onto the blank docs and try to save it the error message is: "Problem with Word.doc may contain features that are not compatible with Plain Text format. Do you want to save the document in this format?" When i click NO to preserve formatting and save in Word. I have to save the doc again and it is then saved as “Microsoft Word 97–2003 Document” and can be moved, deleted, etc.

7. Documents that i start now are “Microsoft Word 97–2003 Document”, however, i am afraid to shut down my computer as i will lose the ones that have not been converted and i don't know if Word will be corrected when i re-boot. I added text to a document that had been saved and that was already in “Microsoft Word 97–2003 Document”. It had to be recovered and saved again.

8. My conclusion is that i will not be able to retrieve the docs that are already blanks but, perhaps, having changed the global template, it is possible that the problem is solved. I would very much appreciate expert advise.
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25-Mar-2010, 03:40 AM #2
jrs18
Which version of Word are you using to begin with?
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25-Mar-2010, 03:50 AM #3
Oh and why have you started another thread on the same subject. That is not allowed and causes confusion for people working on your issues.

Stick to one thread.
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25-Mar-2010, 12:18 PM #4
Office 2003
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25-Mar-2010, 12:20 PM #5
Sorry, I'm new at this. I thought the details, which have possibilities of a solution, would get more visibility as a separate entry. Won't do it again.
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25-Mar-2010, 03:50 PM #6
All you need to dois refresh this thread.

When you save your document as Save As... , what is the file type?

In tool Options, what is the default file type for saving?

If you save a word file as a plain text document, you lose all formatting, pictures and objects.
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26-Mar-2010, 11:27 AM #7
The file type is Word Document. That is also the default in Options. I did not know that i was saving the file as a plain text doc. i assumed that it was the same as any doc i had saved before, namely, .doc. In any case, i lost not only the formatting, etc. but the text as well for (now) 5 docs.

Please do not close this thread. I sometimes cannot respond immediately but i will get back to this as soon as i can.
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26-Mar-2010, 12:52 PM #8
Try the following

Open one of the documents that doesn't appear to have any text in it.

Do a select all (Ctrl +A) If there is anything in the document it will be selected.

Click on the Colour button on teh toolbar and select Black.

Can you see any text?
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26-Mar-2010, 01:10 PM #9
Great idea but, unfortunately, no cigar! i.e. still blank.
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26-Mar-2010, 01:25 PM #10
I have seen that happen before, where the text is white on a white background :-)

Do you have automatic backup on?

Might be worth trying this info http://support.microsoft.com/kb/316951 just in case you do have a prevoius version somewhere

Following on from that, one thing I have managed to find that might help in a way, is the following link.

http://www.askdavetaylor.com/can_i_r..._document.html

Might be worth looking at.

See how you get on, and I will have a pint and cross me fingers and legs :-)
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Tags
blank docs, global template, office 2003, word 2003

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