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Outlook - changing inbox display names


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johnbrowning's Avatar
johnbrowning johnbrowning is offline
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Join Date: May 2010
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24-May-2010, 11:51 AM #1
Question Outlook - changing inbox display names
How can I change the display name of an email in Outlook 2003 inbox? So, for example, if "joe@aol.com" sends me an email, my inbox may display, in the "from" column, "Joe Smith". But, with the same email address, it might display just "Joe". Same issue with non-AOL emails. One of my main clients has both an AOL and non-AOL address he uses, and his two email addresses show up as five different people in my inbox, in various forms ("joe", "joe smith", "joe.smith@work.com", etc.).

I'd like to change the display names of the two email addresses so they are the same (e.g., "Joe Smith"), and thus would sort and group together when I choose to sort by "from".

Thanks in advance for any assistance...

John
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25-May-2010, 02:15 AM #2
Hi johnbrowning

Welcome to Tech Support Guy Forums!

Did you try changing the Display Name field in the Contacts window?
You can add several e-mail addresses in one Contact window.
DaveA's Avatar
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25-May-2010, 11:46 AM #3
If I understand what you want to do, can not be done.
The display name within a email is controled by the sender
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