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Importing emails from outlook...please help


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Experience: Desktop Support Tech.
11-Jul-2010, 04:56 PM #16
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11-Jul-2010, 05:28 PM #17
sorry, no...lots of error messages when i log in...

do you think the administrator settings behind the scenes are doing something they shouldn't be, i just think that console statement could be more informative!
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11-Jul-2010, 05:38 PM #18
Hiya,

Thanks for trying that, uninstall it, and use the bond tool link to reinstall the one they 'approve'

It's always worth from a diagnostic point of view to eliminate things like that! So thank you for doing it!

We could try disabling all the unnecessary add-ons in Internet Explorer 8.

You can provide me with this list of addons by doing the following

Open Internet Explorer Options / Internet properties
Select the Programs TAB along the top.
Click Manage Addons
That list there On the right) is what is loaded in the browser when you open it.
On the left there is a drop down box, select ALL Addons
Highlight the entire list (select the top one, then press Ctrl A, then Ctrl C to copy)
You can then paste it in your reply to me

Then we can see
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11-Jul-2010, 05:51 PM #19
here we go...its a long list!

Name Microsoft Silverlight
Publisher (Not verified) Microsoft Corporation
Status Enabled
File date 23 May 2010, 23:30
Version 4.0.50524.0
Name isInstalled Class
Publisher (Not verified) Sun Microsystems, Inc.
Status Enabled
File date 05 October 2007, 03:33
Version 5.0.140.3
Name Shockwave Flash Object
Publisher Adobe Systems Incorporated
Status Enabled
File date 15 June 2010, 20:32
Version 10.1.53.64
Name Adobe PDF Link Helper
Publisher Adobe Systems, Incorporated
Status Enabled
File date 19 June 2010, 20:29
Version 9.3.3.177
Load time 0.01 s
Name Adobe PDF Reader
Publisher Adobe Systems, Incorporated
Status Enabled
File date 19 June 2010, 20:28
Name Java(tm) Plug-In 2 SSV Helper
Publisher Control name is not available
Status Enabled
Load time 0.02 s
Name Research
Publisher Microsoft Corporation
Status Enabled
File date 14 July 2003, 22:57
Version 11.0.5510.0
Name Windows Live ID Sign-in Helper
Publisher Microsoft Corporation
Status Enabled
File date 18 August 2009, 11:32
Version 6.500.3165.0
Load time 0.00 s
Name XML DOM Document
Publisher Microsoft Corporation
Status Enabled
File date 14 July 2009, 02:15
Version 8.110.7600.16385
Name Windows Media Player
Publisher Microsoft Corporation
Status Enabled
File date 29 August 2009, 07:59
Version 12.0.7600.16415
Name XML DOM Document 6.0
Publisher Microsoft Corporation
Status Enabled
File date 14 July 2009, 02:15
Version 6.30.7600.16385
Name XML HTTP 6.0
Publisher Microsoft Corporation
Status Enabled
File date 14 July 2009, 02:15
Version 6.30.7600.16385
Name RMGetLicense Class
Publisher Microsoft Corporation
Status Enabled
File date 14 July 2009, 02:15
Version 11.0.7600.16385
Name Windows Live ID Sign-in Control
Publisher Microsoft Corporation
Status Enabled
File date 18 August 2009, 11:32
Version 6.500.3165.0
Name XML DOM Document 3.0
Publisher Microsoft Corporation
Status Enabled
File date 14 July 2009, 02:15
Version 8.110.7600.16385
Name Discuss
Publisher Not Available
Status Enabled
Version 6.1.7600.16385
Name Research
Publisher Not Available
Status Enabled
Name Blog This in Windows Live Writer
Publisher Not Available
Status Enabled
Version 1.0.0.0
Name Sun Java Console
Publisher Sun Microsystems, Inc.
Status Disabled
File date 05 October 2007, 03:32
Version 5.0.140.3
Name SSVHelper Class
Publisher Sun Microsystems, Inc.
Status Enabled
File date 05 October 2007, 03:32
Version 5.0.140.3
Load time 0.00 s
Name Java Plug-in 1.5.0_14
Publisher Sun Microsystems, Inc.
Status Enabled
File date 05 October 2007, 03:32
Version 1.5.0.14
Name Java Plug-in 1.5.0_14
Publisher Sun Microsystems, Inc.
Status Enabled
File date 05 October 2007, 03:32
Version 1.5.0.14
Name GpcContainer Class
Publisher WebEx Communications Inc.
Status Enabled
File date 30 January 2010, 00:50
Version 2.1.0.2
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11-Jul-2010, 05:53 PM #20
Thanks for that

Half way down the list I see one of the Java plugins is disabled
Find it in the addons manager, and enable it by right clicking, exit IE.. then try again?
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11-Jul-2010, 06:07 PM #21
i got excited then, thought you had it...but no, no difference I am afraid...i guess we are at least excluding possibles...
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11-Jul-2010, 06:36 PM #22
You will have to leave it with me, will have a further look tomorrow
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