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Solved: Lost data from MS Word 2003 document.

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Tanis's Avatar
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08-Sep-2010, 07:29 AM #1
Solved: Lost data from MS Word 2003 document.
Well, here is the problem, I appreciate that this may be specific to my works network etc. but just wondering if anyone had come across anything similar or had any ideas what may cause it?

I worked all day yesterday on a document I am producing, did regular saves throughout the day as I always do. It is a big file (52.5Mb) containing a lot of pictures, hence the size.

Finished work yesterday, saved again and shutdown the machine, same as normal.

When I came in this morning, started her up and opened the file, it had lost all the work I did yesterday with the file reverting back to as it was when I finished on Monday. No errors came up, did not ask to recover from a temp file or anything, it opened as normal apart from missing all the work I did yesterday.

It was saved on a networked drive, I.T. guys are a little stumped at the moment, they say there is no version controlled backups on that particular network, I have searched to ensure I didn't randomly save it anywhere else and I hadn't.

Any thoughts or ideas?
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08-Sep-2010, 08:39 AM #2
Hi Tanis,

I know you said that you didn't randomly save it somewhere, but when you openeed it this morning did you do that by going to a specific folder location, or from the File Menu list of recent files used?

The latter may not be where you thought you saved it, which is hopefully the case and you haven't lost your work.

Otherwise, no other ideas sorry.

lol
Hew
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Tanis's Avatar
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08-Sep-2010, 09:06 AM #3
It was opened from the folder where the file is saved.

I really have no idea what has happened to it, its very strange.
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08-Sep-2010, 10:42 AM #4
The best thing to do is to close Word (if it is open), open up just the program - no specific file and go to File and look at the most recent documents. #1 will probably be (assuming you have done nothing else since then) the one without the work from yesterday, so open #2, then #3...if those aren't what you want, I am afraid you will have to search for all .doc on both your PC and maybe the network (or the portion you access) that were altered yesterday.
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Tanis's Avatar
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08-Sep-2010, 10:48 AM #5
Thanks for replies.

I have tried all those with no success, I have had random issues with this machine for a long time (may not be related), I am sure it is haunted or something haha.

Managed to save myself a bit of time using a html version of the file which I created yesterday (the final doc needs to be in html format aswell so I save as html regularly to ensure it ports across OK), so that saved me a bit of time.

Think I will just have to put it down to experience / let the I.T. guys see what they can come up with as I only have very limited access so can't investigate the network setup myself.
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08-Sep-2010, 10:58 AM #6
Sadly, you could have some hardware problem that really is going to cause you great problems if this keeps up. Even though I am one of "those IT guys" I would get them to check out your PC for power surges, bad memory, check the hard drive....
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09-Sep-2010, 01:25 AM #7
For future reference, you might consider saving your file outside your computer -- CD, another HD, etc. That could save you some grief!
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09-Sep-2010, 02:29 AM #8
Quote:
Originally Posted by EBSchrader View Post
For future reference, you might consider saving your file outside your computer -- CD, another HD, etc. That could save you some grief!
To be honest, I actually still have some floppies that I use on minor occasions (2 of my 3 PCs can read them.)

Well, to really tell you about age, I still have my original 42 lb (or so) "portable" that reads 5.5 inch disks (and I have some of those, although I don't have a clue if they function), and I even have some IBM cards for decoration....
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Tanis's Avatar
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09-Sep-2010, 03:38 AM #9
Quote:
Originally Posted by slurpee55 View Post
Sadly, you could have some hardware problem that really is going to cause you great problems if this keeps up. Even though I am one of "those IT guys" I would get them to check out your PC for power surges, bad memory, check the hard drive....
Don't get me wrong, I have nothing against our I.T. guys its just a term rather than using company names etc. We are only a small office and it's only actually one guy haha who comes once a week unless there are major issues.

I have had lots of problems with this PC / network. I have been at this office for about 18months now (3 years with the company) and in that 18 months I have had 2 hard drives fail, the motherboard replaced, countless profile problems (still have issues), explorer periodically crashes resetting my desktop, can't delete shortcuts off my desktop (if I do they re-appear next time I log on). Had my profile checked, deleted and re-created from scratch, duplicated a known working profile and even after all those it still does the same.

Quote:
Originally Posted by EBSchrader View Post
For future reference, you might consider saving your file outside your computer -- CD, another HD, etc. That could save you some grief!
As said in the original post, it was stored on a network drive, not locally
slurpee55's Avatar
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09-Sep-2010, 10:49 AM #10
First, since it is on a network, I would recommend that you not only save the file by clicking on the save icon (or doing File, Save - or both) on a regular basis (although you said you did) do not count on anything like AutoSave when on a network - it is notorious for not saving to anywhere but the local hard drive.
As for having lost the work, well, given all the problems you have had I think I would make a habit of saving to the network and to a specific folder (e.g. "Work in progress") on your hard drive. Then, if the same thing happens you will almost certainly have a proper copy with the most recent work. Just give the two files the same name, and if one is missing recent work you can overwrite it by copying the other and pasting it to the location of the bad file.
A lot of work? Maybe, but not as much as rebuilding a whole day's work - and it would probably be easy for a decent coder to write a script that would do both saves for you automatically.
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09-Sep-2010, 10:54 AM #11
have seen network sync problems, when you save from a program to network drive, it may not always save it because of network issues, and the best thing to do is to keep a local copy too, i had IT problems like this when files would revert to the last day, even get a week back just because the server would either crash at times, or they would revert to an old backup.

save yourself from these sync problems, next time please copy locally too
Tanis's Avatar
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10-Sep-2010, 03:28 AM #12
Quote:
Originally Posted by dave0700 View Post
have seen network sync problems, when you save from a program to network drive, it may not always save it because of network issues, and the best thing to do is to keep a local copy too, i had IT problems like this when files would revert to the last day, even get a week back just because the server would either crash at times, or they would revert to an old backup.

save yourself from these sync problems, next time please copy locally too
Since this happened, I have been keeping a copy locally aswell
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