[dmilbauer]

Having same problem. MS Office Outlook 2003 on Server 2003. Been running fine for 3 years. Just started doing this about 3 weeks ago. Not every day but every day or two i have to run "repair" on Outlook installation to in order to fix it. MS Support site is of no help. Tried running your solution above but that did not fix it. Thoughts?

[slurpee55]

dmilbauer, welcome to the forum!
However, you really should start your own thread, especially after this one has been marked Solved - you can refer to it, of course, and say it didn't work for you - just thought I would make things clear about how to get more assistance here. (Only the original poster or a moderator can alter the status of a thread or merge or split postings, so I can't help you there, but maybe Cookiegal can.)

[slurpee55]

However, in the meantime, here is a very complete listing of command line switches like the one above. Since you give little info, I can't guess which might apply.
http://www.howto-outlook.com/howto/c...neswitches.htm

[dmilbauer]

Thanks Slurpee...will repost to new thread.

[Cookiegal]

Originally Posted by dmilbauer

Thanks Slurpee...will repost to new thread.

Rather than doing that, I will split your posts off into a new thread of your own. Just give me a minute.

[slurpee55]

The other suggestion I had was in this thread:
http://forums.techguy.org/business-a...ft-office.html
but it didn't work for this poster.

[dmilbauer]

Here are details of situation and what I did to create a temporary fix. And i say temporary, as i have followed all of these same steps (Except Step 1) many times before to fix this problem and it keeps recurring:

Details. I have MS OFFICE 2003 with Outlook 2003 running on Dell Server and MS Server 2003 R2. this system has been up and running fairly flawlessly for about 3 years. On or about 8/21, Outlook started to fail to launch. The first time this happened, i noticed that MS had sent out updates on 8/21 and one of these was an Outlook 2003 updated. I immediately deleted the update and rebooted Outlook and it booted up and worked fine...for about 2 days. Then same problem - failed to launch. Checked to be sure that update hadnt reinstalled itself (it hadnt), then ran the MS OFFICE 2003 repair function. Repair ran successfully and Outlook was able to launch succesfully. (BTW, there have been NO problems with any of the other MS OFFICE components - Word, Excel, PP, etc). Over the last 3 weeks, this same problem has been recurrning about 3 times a week, and i have had to go through the same process - run MS OFFICE repair, in order for Outlook to launch successfully.

After Googling this problem this morning (9/08/10), i found this forum. I attempted the suggested repair i found here (RUN/Outlook.exe /resetnavpane) but it did not work.

Here is what i ended up doing -
1. Found a rogue copy of Outlook 2007 on the server and removed it.
2. Ran REINSTALL feature on my MS OFFICE 2003 which reinstalls as MS OFFICE components back to original. Did NOT lose any data, files or emails.
3. THEN restarted my server.

Outlook launched successfully....but, it has done this before and problem has come back after day or two. There does not seem to be any common factor that triggers the Outlook problem. Server stays on 24/7 and some days Outlook launches fine and other days it does not.

Have not ADDED any new software to server recently and certainly not since 8/21 when problem started.

Have NOT reinstalled the MS updates to the server.

My best guess is that MS has sent out a viral update that crashes older versions of MS OFFICE/Outlook in order to get us to purchase newer versions because they need some money.

Seriously...i am clueless as to what is triggering this and what needs to be done to fix it permanently.

Suggestions?

[slurpee55]

You can't have two versions of Outlook on the same machine - in this case the server (why? No one seems to know. You can have Excel 2003 and Excel 2007 on the same PC, or Word 2003 and 2007 etc. - all the other components - but with Outlook you can only have one version.) Just choose whether you want 2007 or 2003 (Outlook 2007 doesn't have the Ribbon, so there is little reason to update to it) and stick with it.

[dmilbauer]

Thanks for your help and prompt response. I dont plan to reinstall Outlook 2007, so hopefully its removal will "fix" this, but funny.....both versions have been on the server for what appears to be months now and no problems till 8/21?.....go figure.

[slurpee55]

Probably some update to Office 2007 kicked that version of Outlook in, or someone opened it by mistake or....
At any rate, remove it and you will (hopefully) be fine.

[Cookiegal]

What is a rogue copy of Outlook 2007?

[slurpee55]

Originally Posted by Cookiegal

What is a rogue copy of Outlook 2007?

Outlook that has an abnormally savage or unpredictable disposition?