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Problem with some image files


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kortmann's Avatar
kortmann kortmann is offline
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20-Aug-2012, 09:00 PM #1
Problem with some image files
First off, the specs.

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz, x86 Family 15 Model 4 Stepping 1
Processor Count: 2
RAM: 1015 Mb
Graphics Card: Intel(R) 82915G/GV/910GL Express Chipset Family, 128 Mb
Hard Drives: C: Total - 232868 MB, Free - 164646 MB; D: Total - 1430796 MB, Free - 806471 MB; E: Total - 5585 MB, Free - 330 MB;
Motherboard: ASUSTeK Computer INC., Goldfish2, 1.xx, X312345678
Antivirus: Microsoft Security Essentials, Updated: Yes, On-Demand Scanner: Enabled

I have just discovered that I have some .bmp image files in (at least) one folder in My Documents that will not open even though the thumbnails are there and look fine. There is also one .jpg with the same problem. There are some .jpgs that are fine in this folder and one .bmp that WILL open with some of it covered by black bars. This is not My Pictures folder where all the files seem fine. (All this on one hard drive.) I have had no problems with this 1.5 TB drive and chkdsk shows none now. In the past, when Ive had corrupted image files, I have not seen good thumbnails. I think I know the answer but I want a second opinion. Is there any hope of recovering these images?

Thanks,
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Peano   (David) Peano is offline
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20-Aug-2012, 09:53 PM #2
What app are you using when you try to open them? If you haven't tried IrfanView, that might do it.

Last edited by Peano; 21-Aug-2012 at 05:48 AM..
kortmann's Avatar
kortmann kortmann is offline
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21-Aug-2012, 12:42 AM #3
I tried Windows picture viewer, Paint and Photoshop Elements. I have downloaded and installed Infanview but still no joy. Got this error.
Attached Thumbnails
Problem with some image files-irfanview-msg.jpg  
Peano's Avatar
Peano   (David) Peano is offline
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21-Aug-2012, 05:49 AM #4
OK, sorry that didn't work out. I don't what else you might try.
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Noyb   (Jay) Noyb is offline Noyb is a Trusted Advisor with special permissions.
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21-Aug-2012, 07:34 AM #5
I know someone who had the same problem ...
He found some bad sectors in his HDD and the pics were not recoverable
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