[ns-s]

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windows 98SE. Just bought a Fujifilm FinePix A330. While downloading the cd-rom for the program, it was unable to download Direct X. The first message i received was: C\Program Files\FinePix Viewer\Fine Pix Viewer.exe When i clicked ok, the next message read: "TimePixViewerExeFile is linked to missing export DDRAW.DLL: DirectDrawCreateEx.

I've tried downloading DIRECT X from microsoft website. It could not be downloaded. Same message.
I have spoken with COMPAQ(4hrs.) and we tried EVERYTHING. They felt cd wasn't compatible. I've been back to Fuji who told me to go into the start menu, find the file and go from there(that was not feasible). I'm waiting on Microsoft to lend support.

So, am i missing a file here? If so....HOW IN THE WORLD DO I FIND IT? OR DOWNLOAD IT? I would love an answer...that works. After 5 days of this, i'm ready to take back the camera and try another. My worry is, the same file will still be missing...

HELP.........AND THANK YOU.......
I saw this sight today when i went to COMPUSA to see if they could help...they pulled THIS FORUM up on their screen and told me to 'go there'..
So, here i am......

[AcaCandy]

Hi and welcome. Can you try downloading the DirectX on another computer, then burning it to a cd.

[ns-s]

the problem is, DIRECT X......cannot download because of a missing file.
would i be able to download from another source to my pc? even though i'm missing the file?

and thanks for the welcome.
i'm even thinking of upgrading windows, but am not sure which program.
thanks again,
nancy

[AcaCandy]

It's worth a shot to download it and see if it's a download error or install error?

[Elvandil]

I think the implication was that you do a direct download of the DirectX redistributable package and then try to do an installation from your computer. You will then also have the advantage of not having to download again for reinstallation or repairs.

http://www.microsoft.com/downloads/d...displaylang=en

[ns-s]

lay terms please ......DirectX redistributable package?

thanks...

[Rollin' Rog]

DDRAW.DLL is actually an operating system dll. Since you have Win98:

1. Go to Start>Run and enter SFC and click OK
2. Check "Extract one File"
3. Enter the file name and click on "Start"
4. In the "Restore from" field enter:: D:\WIN98 [if 'D' is not the letter of your CD-Rom drive, modify appropriately]
5. Click OK

{if you do not have a Windows system CD, try subsitituting c:\windows\options\cabs in the"restore from field"}

If prompted to enter the location to save it to, enter:

c:\windows\system

If you still get the same error message after that then there really is a compatibility problem with what you are trying to install and your operating system. BUT you should have no trouble installing DirectX

I need to add one other thing. The version of DirectX that you should download is dependent on what your current video card will support. The older ones will not support DirectX9b so you may have to do a little homework there.

[ns-s]

i'm trying both of your suggestions.......CROSS YOUR FINGERS.......and toes...

Should I update my WINDOWS PROGRAM? anyone want to suggest which one? I've heard nightmares about all of the newer ones, that's why I've stayed with 98SE.

thanks you guys.......
ns-s

[ns-s]

I tried the cd from fuji again. It was fine until DIRECTX. As DIRECTX was 'finalizing' it quit and the message said "DIRECTX DID NOT COPY A REQUIRED FILE" INSTALLATION FAILED.
It completes abt. 95% of the download before it stops.
Does any of this help y'all?

[AcaCandy]

Rog, I dug this messy solution up, but it addresses NT........

http://www.mydesktophelp.com/forum/f...num=1066254637

[Rollin' Rog]

ns-s you PM'd me regarding what file name to enter in SFC. Your fost post contained this information:

"TimePixViewerExeFile is linked to missing export DDRAW.DLL: DirectDrawCreateEx.

That error message indicates a file version mismatch, or possibly a missing file.

So my suggestion is to run sfc and replace or restore the file:


DDRAW.DLL

This is the file name you enter.

The file should save to c:\windows\system, but you may have to enter that path manually if it is missing all together. Accept SFC's offer to backup the current file, if present.

For the record, it might be a good idea to check your current file version before proceeding. Find ddraw.dll in c:\windows\system, if present, right click on it and select Properties > Version. Copy the version number and check it against the version listed here:

http://support.microsoft.com/default...p&SD=TECH&FR=0

Candy, I shudder to go that route, and I'm not sure how it all would apply to her configuration.

[AcaCandy]

Me too Rog, was just googling around.

Interesting enough, the version of ddraw.dll that I have doesn't appear on the MS list Wonder what that means? I have 4.06.03.0518....

EDIT: I guess it looks like they may drop the first two 0's.......

[ns-s]

thank you for the info......
see, you pointed it out to me, NOW I CAN SEE.......i hope!!
I will give it a whirl.

i did the DIRECTX dIAGNOSTIC TOOL. I was surprised there was part of the file, but i'm assuming it was the part that downloaded from the fuji cd. I found in DX MEDIA files
a message saying "the file iac25-32ax is a beta version, which is unsupported and could cause problems. You should uninstall DIRECT X Media to get the latest version"
Now, having read that...I WAS TOTALLY CONFUSED, because i thought i was looking at a partial download of directx updated version. Is this info important to the problem? or should i 'never go there again'.
oh, and on the DRIVERS: the message read: (esfm.drv., essmpu?p6drv.(can't read my writing) are uncertified, which means they have not been tested by MICROSOFT's Hardware Quality Labs. You may be able to get a certified driver from manufacturer of hardware device'.
NOW...let's remember, i spent 4hrs. speaking with HP-COMPAQ in India, 2 days ago. They said it had nothing to do with COMPAQ.

one other thing, are you saying I should NOT try doing the dll file thing that was on the other support forum forwarded to our list? It does scare me....plus i'd probably lose a file or 3.

thanks again......
nancy

[Rollin' Rog]

Hang on before you do anything else. What is the current version of DirectX that you see installed, and does it pass all tests other than the "uncertified drivers" (which is usually nothing to worry about).

Also what is the current version of ddraw.dll you have? Don't replace it if it matches your current DirectX version.

http://www.computerhope.com/directx.htm

Also on the Display tab of your Dxdiag tool, what is the Video Adapter device type and driver information there?

Candy, it looks like the Dll file info page only lists versions that were NOT installed by DirectX, it's very confusing. The Computer Hope list gives the proper association to DirectX

This issue may turn out to be a case of whether you can install DirectX9 with your current Video Adapter.

I have a Win98 system and the orginal, integrated ATI device only supports up to DirectX 8

[ns-s]

i found the 'text' registration which says DIRECT X 9.0 (8/18/03)

then i went to dxdiagn.dll which opened up in WINZIP. It said 32bit for WINDOWS 95 AND NT.

a number of the files in WINZIP were not registered. I had no idea they were in there.
does this help?