[dtoneill]

hello all,

i'm new to the forum and thanks for taking the time to read this. i checked back through several forums and did not see this addressed so i'm hoping someone can help.

i've got very new dell laptop running windows XP home. two days ago the microsoft scanner and camera wizard flat out stopped working. havent a clue why. i didnt change any settings on my camera, the laptop or anything else. i did what i always do... snapped some pix, plugged in via usb and waited for the camera wizard to pull my images down.

all it does now is give me the dialog box saying "Reading device for information" and there it stays, frozen. i have to use the task manager to get it to stop and even then, once i unplug the camea (Nikon Coolpix 2100) even the camera won't shut off. i have to take out the batteries to shut the camera down.

i know it's not the camera because i have the exact same setup at work (only i run xp professional at work) and i have no problems at all transferring pix from my camera.

i tried installing the nikon software that came with the camera to see if i could use that instead of the wizard but that won't autostart either and i prefer the wizard any way.

any thoughts???????????

[acraftylady]

I think a similar problem was posted recently. camera wizard I know auto start quit working onmy XP a while ago and I did a system restore to a few days before when it was working right and that solved it for me. Someone posted this fix so maybe it will help.

MS repair wizard

[dtoneill]

acraftylady, thank you for taking the time to respond. i'm going to try that out this evening and will let you know how it goes. thanks again.

[dtoneill]

the repair didnt work but doing a system restore did the trick. thanks so much for letting me know about that. i hadnt used that as a fix before but once i looked into it, that made it good as new.

[acraftylady]

Now besides myslelf you are about the 4th person I have talked to that had auto play stop working and a system restore fixed it. I wonder why this is happening?