[hardchris]

I have backedup my picture tiff files on dvd thru a Samsung DVD RW and I am unable to open the files on Photoshop CS may be the WinXp Service pack 2 which I unluckily installed id the culprit.Is there an update driver for the Hardware.

[Dataseeker]

Hi,
If you backed up the original files to a DVD, do you still have the original files? If you do, can you open them with Photoshop?

[slipe]

This page has a single firmware update and instructions: http://www.dvd-makers.com/public/1158.cfm This page has a couple of firmware updates for Samsung DVD burners: http://www.americal.com/pg/dvd-burner-compat.html

If you were having recording problems I would say firmware might help. But if you recorded to record once media and could read it when you recorded it I can’t think of anything that could cause the disk to be unreadable by installing SP2. Of course there can be all kinds of problems with rewritable RW media and packet writing, but nobody in their right mind would archive anything to RW and not keep the originals on the computer. If you did that you might need a software update for the burning software.

Try downloading the image files to a folder on your computer. Open the DVD, Edit>Select all, Right click on one of the highlighted images and “Copy”. Right click on a folder on your computer and select “Paste”. The images will download to the computer. If Photoshop won’t download them from the folder the files are corrupted.

What happens when you just click on one of the images on the DVD?