[BuzzNY]

Hi!
I'm re-posting this question here, since my first post was in the wrong forum: sorry, I'm a rookie, please cut me some slack...

I need help on a silly, hard-to-crack, annoing little problem.
Now and then, for no apparent reason, my keyboard shortcuts in Adobe Illustrator just stop working...even the most basic ones, like Ctrl+-, Ctrl+Z, and so on.
I'm running Illustrator 10.0.3 on a Windows 2000 PC. When the shortcuts freeze in Illustrator, all my other Adobe products keep happily working, and their keyboard shortcuts work just fine (Photoshop 7.0.1, Pagemaker 6.5, InDesign CS, Acrobat 5.0.7).
Stopping and restarting the program won't do it: I have to reboot to fix the problem...really a lot of fun when working on a deadline.

I have already tried trashing the AIPref file and replacing it with a fresh copy: it won't do it, I have to reboot.

Then I tried to open Illustrator and, under edit>keyboard shortcuts, I reloaded the Illustrator Factory Default set...nothing.

Then I uninstalled and reinstalled Illustrator....5 days later, the problem is back.

Adobe tech support couldn't help me: they suggested I trashed AIPref,( ..duh!), then they said some other program, running in the background, must be hijacking the shortcuts: I tried stopping every visible program, then I installed and ran Microsoft AntiSpyware Beta, just to be sure some weirdo process wasn't running without me knowing....no change....

I tried taking a look at the task manager...I couldn't see any strange process, but I'm not THAT good...

I'm running out of ideas...I searched the web, and the only suggestion give for this problem is always "reboot" .....duh!

Well, that's all, folks! Thanks in advance for any help!

[uly7]

Go to this link, and ask your question. They may help you faster.
Good luck

http://www.adobeforums.com/cgi-bin/webx?14@@.ee6b328

Uly7

[BuzzNY]

Thanks...if they can help me there, I'll post the answer here.
Thanks again

[buck52]

probably better were it was... but I closed that one...continue here

buck