[Hashashan]

I'm running Windows XP SP2 OS and have trouble with HP Image zone software.
I receive the following error message when trying to start image zone:

"The program has encountered an unexpected error:
The type initializer for "HP.CUE.Gallery.ImageManager.Keywords" threw an exception.

I have contacted support at HP but they have not been able to resolve the issue. I have also posted this on their forum and have tried a number of solutions posted by other users, but to no avail.

Any suggestions would be greatly appreciated.

[flavallee]

To my knowledge, HP no longer lists the HP Image Zone software for its older printers and scanners.

The current version of HP Image Zone Express is 1.5.3.36.

[acraftylady]

Maybe you can find some info at HP Help by searching the posts or post one yourself and see if someone has an idea.

[Hashashan]

Thank you for your reply.
However, I wouldn't have posted on this site if I hadn't already exhausted the HP site.
Either they have a problem with XP (probably) or they can't fix their own software (not completely out of the question).

[acraftylady]

OK, a lot of people dont' know about those boards on HP so I threw it out there. Sorry they didn't have an answer because every time I have asked aobut my HP computer and printer they have been very helpful but you must have stumped them with this one. I have seen quite a few posts here about imagezone not working right so it must be kind of buggy I guess.

[flavallee]

There are better free photo-editing programs out there anyway.

[Noyb]

Originally Posted by flavallee

There are better free photo-editing programs out there anyway.

This is probably the best ...
http://www.download.com/IrfanView/30...ml?tag=lst-0-1

[flavallee]

If you do decide to download and install IrfanView 3.97, download and install its plug-in pack afterwards.

I find this free program great for resizing photos and changing them from one format to another, such as from BMP to JPG.

[anpar]

If you have found a way of dealing with : "The program has encountered an unexpected error:The type initializer for "HP.CUE.Gallery.ImageManager.Keywords" threw an exception. "
I would really appreciate some help.
Thanks

Nathan

[BrightSpot49]

In this directory I found this error file:
C:\Documents and Settings\(user name)\Local Settings\Application Data\HP\Digital Imaging\db\CB_Server_Errors.txt

Contents are:
2007/01/11 13:02:53
-64
File Find Error Opening File
90615
file4open
C:\Documents and Settings\(user name)\Local Settings\Application Data\HP\Digital Imaging\db\imageTable.fpt

The imageTable.fpt file was missing, but there was a imageTable.fpk with I copied and rename to the missing file.
Then tried the program again and it WORKED!

BS

[Springlis]

I have had a similar problem with the images missing in the viewer, as well as the "Object reference not set to an instance of an object" unexpected error. I looked at the error file BrightSpot49 listed found a imageTable.bak renamed it to imageTable.fpt and works like a charm now.
Cheers!

[neutral]

Thanks Springlis and BrightSpot49. I also had images missing in the viewer, as well as the "Object reference not set to an instance of an object" error msg. Renaming from . imageTable.bak to fpt got it working here finally. After no help found on HP site and a level4 uninstall and reinstall was very frustrating. Wish I could get my wife to stop using the HP all-in-one suite as it's been much trouble.