[n370]

My firm just bought a new Epson R2400. We are a graphic design firm, so a good printer is key. So far, however, I have not been able to get a rich black to show on the printouts. Instead, where black (or a very dark color) should be, there is a taupe-ish, muddy color. The colors usually always look great, but where there's black it gets real ugly.

If there is anyone familiar with this printer or a similar printer I'd love to know how to get a strong black to print. I am printing CMYK files out of Photoshop and Illustrator CS2 (mostly). I've adjusted the color controls in many different ways, but have not yet hit the mark. I keep hearing how great of a job the R2400 does with B&W photographic prints, which is great, but I need to be able to print a color & black/white image. Maybe the R2400 isn't the printer we need.

Any help/thoughts? Thanks.