Before installing XP Pro (used to use XP Home), I never had a problem with the above software.
Now I am continually getting the Windows message that "an error has occurred, sorry for the inconvenience ......... do you want to send a report ............" and a checked prompt to restart the application.
When I click on the technical information for this error I can track it down to a file as follows:
<?xml version="1.0" encoding="utf-8" ?>
- <WatsonData Build="Release">
<Lifetime StartTicks="95936765" EndTicks="95951078" />
<MemoryUsage TotalPhysical="1073250304" AvailablePhysical="436092928" />
<OpenImages LastDriveType="0">1</OpenImages>
<ActiveDocSpriteCountAtLastActivation spriteTypeShape="0" spriteTypePicture="0" spriteTypeThreeD="0" spriteTypeOle="0" spriteTypeGroup="0" spriteTypeText="0" spriteTypePaint="0" />
- <Messages>
<msg id="6" wParam="1" lParam="4785908" ticks="95937437" />
<msg id="1" wParam="0" lParam="455408" ticks="95937500" />
<msg id="273" wParam="11087" lParam="454348" ticks="95937515" />
<msg id="273" wParam="11087" lParam="451512" ticks="95937578" />
<msg id="273" wParam="11087" lParam="451728" ticks="95937593" />
<msg id="273" wParam="11087" lParam="452740" ticks="95937593" />
<msg id="6" wParam="0" lParam="854062" ticks="95945875" />
<msg id="10" wParam="0" lParam="0" ticks="95945906" />
<msg id="10" wParam="1" lParam="0" ticks="95950843" />
<msg id="6" wParam="1" lParam="854062" ticks="95950859" />
</Messages>
</WatsonData>
I guess this goes to MS in the error report.
Basically the problem is that I simply can't open any normal old jpg pics anymore as this message appears every time.
If I reboot, then now and then it works OK.
I have uninstalled it, cleaned out any registry references to it, reinstalled it but still no luck!
What should I do now?
Login 
Digital Photography & Imaging 
