[MissLeena]

This is weird.. before it was working fine until i updated it and now it keeps crashing everytime i try opening it.. does anyone know why it does that..

[kiwiguy]

Welcome!
Do you get any error messages at all when it "crashes"?

What Windows version?
Have you tried uninstalling and reinstalling the program?

[ImSmarterThanYou]

i had this same problem like 2 weeks ago. i reinstalled it and was good to go though.

[MissLeena]

yeah that's what i did.. but then this is like the second time.. it's gives me and error saying something about my memory.. i'm to sure.. when i uninstall and reinstall the progarm it works for for while and then crashes again..

[ImSmarterThanYou]

your memory! that gives me an idea.

ok look. hit CTRL-Alt-DEl

Then click the Performance Tab

Then tell me what you see under PF Usage and CPU Usage. it will be a number.

Then go to your Control Panel and click Performance And Maintenance. Then click on System. Make sure your in the General Tab. and on the lower right hand side, tell me how many MB Ram you have.

[ImSmarterThanYou]

well, im off to bed. gnite! Talk to you tommorrow!

[MissLeena]

sorry if i got back to you a little later then i should but then

my cpu usage 4% and my pf usage is 852 MB

i donno it says 1.00 GHz ,960 MB of RAM

what does that suppose to mean..

[MissLeena]

well actually it says something about my memory wasn't able to be read... that's the error message i keep getting

[kiwiguy]

That indicates that somewhere there is a program module that is damaged (either in the program or in Windows) that is damaged, causing illegal addressing of memory.

It can also mean that the RAM or the HDD have some defect that can cause it, but that is less common (but possible).

It can also be triggered by an infected PC, where malware is directing a memory operation incorrectly.

Also incompatable driver software can cause it.

But the above depends on what the error really says, you should always write the error down and post it exactly as it appears.

[MissLeena]

the error i keep getting says:

the intruction at "0x7c168f1d" referenced memory at "0x0000001c". The memory could not be "read".

that's the error i keep getting..

[kiwiguy]

Corel have the answer on their web page, had you tried that? Its usually the first place to try.

http://support.corel.com/scripts/rig...er/std_alp.php

Search for Referenced Memory Error, look at response 761040 or 760847