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Error Message with Roxio Creator 9


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Mr M's Avatar
Mr M Mr M is offline
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11-Jun-2007, 07:26 AM #1
Question Error Message with Roxio Creator 9
Whenever I close the program I get "Roxio_Central33.exe - application error. The instruction at 0X08ac3440 referenced memory at 0X08d13bc0. The memory could not be read. Click on OK to terminate the program."

and the number/letter values are different every time I start and stop the program. What does it mean? How can I stop this?
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Noyb   (Jay) Noyb is offline Noyb is a Trusted Advisor with special permissions.
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11-Jun-2007, 07:31 AM #2
Just a wild guess ...
I had a similar problem with Sonic/Roxio.
The culprit was the M$ Media Player 11 update.
Rolling back to WMP10 fixed it.

Did you update to WMP 11 ???
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11-Jun-2007, 07:45 AM #3
WMP 11 came with my computer. I'd rather not downgrade it but your response DOES give me a direction to look at. I wonder if there's a patch? Thanks.
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Noyb   (Jay) Noyb is offline Noyb is a Trusted Advisor with special permissions.
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11-Jun-2007, 07:52 AM #4
Not sure about a patch ... But my Sonic worked fine ...
It just didn't know where to save the project when done ...
Which was the reason for the error ... Even thought I told it to "forget it"

Don't think you can downgrade if the Puter came with WMP11 .. is this Vista ???
Is this error something you can live with ???
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11-Jun-2007, 08:40 AM #5
Thumbs up It's XP
but, actually, since the problem only seems to occur when I close the Roxio Creator 9 HOME window and nowhere else (programs seem OK), I WILL live with it. My research is finding that a LOT of people have incompatability problems between Creator 9 and WMC11. In fact, a solution I read on Roxio WAS to uninstall WMC 11 and replace it with WMC10. Seems like there's something inherently WRONG with a "solution" like that! Also I see a LOT of people complaining about Roxio support never getting back to them. I wish I knew this before I bought the software. Just the same, if this is the only problem it gives me, now that I know what it is, I WILL try living with it. Maybe they WILL come up with a patch. Thanks for your tip. Readers should realize how even a LITTLE info can be helpful. Thanks again!
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Noyb   (Jay) Noyb is offline Noyb is a Trusted Advisor with special permissions.
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11-Jun-2007, 09:08 AM #6
Quote:
Originally Posted by Mr M
... Seems like there's something inherently WRONG with a "solution" like that!
Maybe not ... So far, I've rolled back ..
WMP11 >> WMP10
IE 7 >> IE 6 ... upgraded to FF
and the latest .... Vista >> W-XP
This seems to have solved many problems ... I wonder if there's a hint here.
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