[radbrad243]

It's a samsung SC-D363. I can firewire the video but I can't get the stillshot pics off because my computer won't recognize them through the USB. We had to re-do the hard drive a while back and we can't find the disc to reinstall the software. I've tried samsung's website but they don't even list this # and they haven't responded to my emails. Isn't there some generic way to pull pics off? Thanks for helping.

[slipe]

With the camera plugged in and ready to download look in My Computer to see if it shows as a drive. It works like any other drive and you can copy/paste to whatever folder you want.

With XP and Vista you usually don’t need a driver for still pictures to be downloaded if it works like a digital camera. But the manual says: “If you transfer data to a PC, you need to install the software (DV Driver, Video Codec, DirectX 9.0) supplied with the Camcorder.”

The manual says it shows as a drive, presumably with the drivers.

If you don’t already have DirectX 9 you can get it here. It is probably on your system though. http://www.microsoft.com/downloads/d...displaylang=en

The driver appears to be here. You can also get the manual.
http://www.samsung.com/us/support/do...ype=DR&vType=R

Hopefully one of the two Windows drivers will have the codec.