Advertisement

There's no such thing as a stupid question, but they're the easiest to answer.
Login
Search

Advertisement

Digital Photography & Imaging Digital Photography & Imaging
Search Search
Search for:
Tech Support Guy > > >

Computer not recognizing camera


(!)

aprilbaby06's Avatar
aprilbaby06 aprilbaby06 is offline
Junior Member with 21 posts.
THREAD STARTER
 
Join Date: Nov 2007
05-Nov-2007, 07:42 PM #1
Computer not recognizing camera
Hello,

I am having so many computer problems today. Earlier someone helped me fix a malware problem and now I am hoping to get some help with my camera.

When I plug my camera (Canon PowerShot A85) into the USB port I get a message stating that the USB Device is not recognized. I tried reinstalling the software that came with the camera but that did not help. My ipod works fine...the computer recognizes it as what it is. Please help! Thank you so much!!!!!
00trav's Avatar
00trav 00trav is offline
Computer Specs
Senior Member with 172 posts.
 
Join Date: Sep 2007
Experience: Advanced (in certain area
05-Nov-2007, 09:47 PM #2
what operating system are you using?
if it is xp or vista i am pretty sure you don't even need the cannon software. try uninstalling the software, rebooting, and plugging in the camera.
aprilbaby06's Avatar
aprilbaby06 aprilbaby06 is offline
Junior Member with 21 posts.
THREAD STARTER
 
Join Date: Nov 2007
06-Nov-2007, 07:31 PM #3
Hello,

It's a problem with my camera. I took it to work today and got the same message. It's not recognizable. Any idea how to fix this? Thank you. The camera is operating fine.

It's a Canon PowerShot A85 and my operating system is Windows XP.
00trav's Avatar
00trav 00trav is offline
Computer Specs
Senior Member with 172 posts.
 
Join Date: Sep 2007
Experience: Advanced (in certain area
06-Nov-2007, 07:50 PM #4
well if its your camera, there are a couple things you can do, like flash the firmware and all that, but if you aren't that computer literate i would just go down to your local computer shop and buy a multi-card reader for 10 bucks. then just pop out the card and use the reader when you want to transfer pics.
aprilbaby06's Avatar
aprilbaby06 aprilbaby06 is offline
Junior Member with 21 posts.
THREAD STARTER
 
Join Date: Nov 2007
06-Nov-2007, 09:09 PM #5
Great! Thanks for the advice. Is this something I can buy at Circuit City or Best Buy? Again, thank yoU!
00trav's Avatar
00trav 00trav is offline
Computer Specs
Senior Member with 172 posts.
 
Join Date: Sep 2007
Experience: Advanced (in certain area
06-Nov-2007, 09:30 PM #6
yes, you can get it at any best buy, fry's, circuit city. it should be something like this
http://www.newegg.com/Product/Produc...82E16820609188
in the price range of 5-15 (don't pay more then 15).
I am assuming your computer has USB, when you go in just ask someone for an "external USB compact flash card reader (or a multi card reader that supports compact flash)"

*** btw, i am assuming your model of camera is compact flash (since i think my parents have the same one), to be save just bring in your card or camera and they will be able to tell you what kind of card it is, but most multi card readers can read any card.
aprilbaby06's Avatar
aprilbaby06 aprilbaby06 is offline
Junior Member with 21 posts.
THREAD STARTER
 
Join Date: Nov 2007
06-Nov-2007, 10:35 PM #7
Super! Thanks so much for your help!!!
vicks's Avatar
Computer Specs
Member with 5,122 posts.
 
Join Date: Jan 2005
Location: Nebraska
Experience: Intermediate
07-Nov-2007, 12:35 AM #8
You can even buy it at Walmart
Vicks
mrss's Avatar
mrss mrss is offline
Registered User with 722 posts.
 
Join Date: Jun 2007
07-Nov-2007, 08:58 AM #9
Since you have Compact Flash and will now be transferring the card between reader and camera, be careful doing that. Some owners have been able to mangle the pins in the camera or reader by inserting card incorrectly and forcing it.
aprilbaby06's Avatar
aprilbaby06 aprilbaby06 is offline
Junior Member with 21 posts.
THREAD STARTER
 
Join Date: Nov 2007
07-Nov-2007, 07:58 PM #10
Thanks for the advice.
rachaelschlink's Avatar
rachaelschlink rachaelschlink is offline
Junior Member with 3 posts.
 
Join Date: May 2008
01-May-2008, 03:02 PM #11
long story.
so i just got a kodak z1275 camera for my birthday about a month ago, and i love it!
the only problem is, i can't transfer pictures onto my computer. any help?
i have windows xp, and have had a kodak camera previously, and it worked just fine.
when i plug the camera in, it says the new hardware is ready to use, but i turn it on, and nothing happens. i have spent hours on the phone with kodak, and they just tell me to uninstall, and reinstall, which is obviously not effective.

any ideas?!
~Candy~'s Avatar
Retired Administrator with 103,708 posts.
 
Join Date: Jan 2001
Experience: Advanced
01-May-2008, 03:06 PM #12
Hi and welcome. When you go to "MY COMPUTER" do you see another drive there that should be the camera?
jbm1991's Avatar
Computer Specs
Senior Member with 1,173 posts.
 
Join Date: Sep 2007
Location: UK
Experience: intermediate ~ advanced
01-May-2008, 03:10 PM #13
welcome to TSG rachaelschlink

im assuming youve gone into my computer (when the camera is plugged in and is on) and looked for the camera in the list of devices (alongside your hard drive and disc drives and all that). you be able to double click on it if its there and navigate through the folders to your photos. if its not there i would use the solution reccomended above "go to your local shop which sells electronic/computer stuff and buy a multicard reader". they're dead cheap and even though all 3 of my cameras work when plugged in to my PC i prefer to pop the card out and use my multi card reader as i find it easier and marginally faster.

EDIT: what acacandy beat me to saying
rachaelschlink's Avatar
rachaelschlink rachaelschlink is offline
Junior Member with 3 posts.
 
Join Date: May 2008
05-May-2008, 05:02 PM #14
thanks to both of you :]
i just ran disc cleanup, and disk defrag, then reinstalled kodak easy share, and all of the sudden, the camera was under my computer..so maybe my computer just had a brain fart? hahah and i just removed kodak easy share, and the camera is still under my computer, so everything is fixed! but thank you to both of you for your help!
kmwraw's Avatar
kmwraw kmwraw is offline
Junior Member with 1 posts.
 
Join Date: Sep 2008
16-Sep-2008, 04:14 PM #15
To: rachaelschlink regarding kodak z1275
I also have a new Kodak z1275. I'm having trouble trying to use only the picture card and removing it from the camera and putting into the card reader but it doesn't want to cooperate. BUT, as for your problem that you mentioned just trying to save pictures, I believe it is pretty much set up to use Adobe as a default and when I connect the camera with the cables there's a screen that comes on asks how you want to save your pictures. I believe that Adobe is at the top of the list.
As Seen On

BBC, Reader's Digest, PC Magazine, Today Show, Money Magazine
WELCOME TO TECH SUPPORT GUY!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.


(clock)
THIS THREAD HAS EXPIRED.
Are you having the same problem? We have volunteers ready to answer your question, but first you'll have to join for free. Need help getting started? Check out our Welcome Guide.

Search Tech Support Guy

Find the solution to your
computer problem!




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools


WELCOME
You Are Using: Server ID
Trusted Website Back to the Top ↑