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Jbumpus · 18-Mar-2009, 04:02 PM #1

Hello, I am dealing with an issue in PhotoShop and FrontPage when a user tries to open files she is getting a not enough memory the file cannot be opened. The user is on a Dell precision workstation with a dual core intel and 4 GB of RAM. I have checked task manager and perfmon.exe and resources are well under baseline and next to none of the paging file is being used. Any help with this would be great. I am not all that familiar with either of the programs. Thanks,

linskyjack · 18-Mar-2009, 04:51 PM #2

Have you set up the scratch disk using a drive that doesn't house the application. You can do so under Preferences/Performance/Scratch Disk/ and make sure your extra drive is checked as the first scratch disk. Also make sure you have enough RAM selected under Memory Usage.

Jbumpus · 18-Mar-2009, 04:53 PM #3

I will check it out and let you know. Thanks,

Jbumpus · 10-Apr-2009, 08:45 PM #4

Sorry for the delay but the user never got back to me so I was not able to test the solution. If she ever gets back to me I will post the result.

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