[muppy03]

Ok, I am not a camera expert so be kind :-) You mentioned something before about USB PTP. This is a camera setting I think (not being close to being technical here). Check the camera manual and see what other settings are available. If there is other settings ie 'pictbridge' A. Let us know what and B. Try changing that setting.

On a quick google the PTP setting is a bit different more like a twain device. This could be the reason the install hardware wizard is coming up. Usually, in my limited experience this doesn't happen with just plugging a camera in.

Hopefully a clever camera person will explain it to us as I am intrigued now

Let us know what happens re the settings

[Sesli]

Thank you for your continued responses - much appreciated! Trying something else at the mo - taking forever! Will let you know if any success - watch this space! ;-)

[Sesli]

And so the saga goes on - a friend suggested I check the Dell (computer being one of those!) site for updates as computer's 3-4 years old and hey presto I found loads of 'em. Downloaded every single one of 'em (13 in all including a Bios update) with high expectations of fixing the problem but alas no - exactly the same thing STILL happening :-(

PTP is Picture Transfer Protocol according to good old Wikipedia and the PictBridge thing relates to transferring straight to a printer as far as I understand - do correct me if I'm wrong! I don't have a printer with card slots so guessing that's irrelevant for me - again, do correct me if I'm wrong! I'm certainly no expert at these things.

I also found a forum on the Dell site where someone was saying exactly the same thing as I am. This was back in 2004 and there was no solution posted! Great!

Hello Clever Camera People - muppy03's intrigued and I'm desperate!

[Hughv]

Did you get the XP PTP driver here:
http://www.fujifilm.com/products/dig.../01/index.html
PTP is supposed to be compatible with XP, but it can't hurt to try this driver.

[Sesli]

Hi Hughv - I actually tried both of them as the first one says for PTP but doesn't mention XP and the second one says not PTP but DOES list XP! Funnily enough, neither of them made any difference. Having said that, I haven't tried them since I uploaded the updates from Dell - might that make a difference? Also, my camera model's not mentioned in either of the lists! Ho hum.

[Hughv]

Weird. This is a pretty mature technology, so it's hard to see how Fuli screwed it up.
What do you see in My Computer or explorer when the camera is connected?

[muppy03]

Hi Hughv, is it normal for the Hardware wizard to come up? Any cameras I have had (not fancy ones) just usually show the bubbles on the Taskbar stating " found new hardware" etc then "harware is now ready to use"?

[Sesli]

Yep muppy03 that's been my past experience too!

Hughv - absolutely bl**dy nothing! I check every time but it doesn't show up anything whatsoever for the camera - like I say it's like the computer doesn't even recognise it's plugged in except to say that it can't install it :.(

[muppy03]

1. ok, I still think its something to do with that other/unknown device. Is it showing under USB controllers? or somewhere else in device manager.

2. Sorry to ask, but you did install the xp software and not the vista, looking at the manual they are 2 different disks and the camers is off when you plug it in the comp.

3. in device manager does it actually show enhanced usb on there.

4. How old is the comp? You say quite a few things dont work now since the move, have you ever considered a r&r. Might be the time and it will give you a nice clean system. (just a thought).

5. Buy more alcohol and smokes

[Hughv]

The hardware wizard is for the PTP thingy, and I have no idea why it's coming up.
You should be talking to Fuji, or posting in the Fuji forum at this point.

[Sesli]

Having an alcohol [hic] and smokes [cough] night off from my computer woes so will act and reply tomorrow! :-)

[Sesli]

Not under USB Controllers, under Other Devices with a yellow question mark as USB PTP with a yellow question mark!

Bought comp with XP Home already loaded not Vista and def XP Home as says so when you go to the Help menu on My Computer and click on About Windows and camera def off when plug in!

In Device Manager, listed under USB controllers is:

Generic USB Hub
Intel(R) 82801EB USB Universal Host Controller - 24D2
Intel(R) 82801EB USB Universal Host Controller - 24D4
Intel(R) 82801EB USB Universal Host Controller - 24DE
Intel(R) 82801EB USB2 Enhanced Host Controller - 24DD
Logitech USB Camera (Web)
USB Printing Support
USB Root Hub
USB Root Hub
USB Root Hub
USB Root Hub

Just as well I used to be a secretary so don't mind the typing!!! ;-)

Do you know I'd never noticed that one enhanced USB thing - does that mean I've only got one USB2 port? That'd be crazy! Am I now asking really stupid questions - thought I'd done OK so far?!

Comp is 3-4 years old but works fine for everything else, just not these new fangled USB devices!

Now you'll have to pardon my ignorance but R&R to me is Rest & Relaxation and with all this going on with the pluter/camera I'm not getting a lot at the mo but I'm guessing that's not what you're referring to - so what's your r&r?!!!

As for the alcohol and smokes - I don't need encouraging!!! ;-)

[muppy03]

1. Ok def USB PTP driver problem by the look of it then.

2. Having the 'enhanced' means ALL are USB 2. so don't panic

3. when I mentioned the XP disk, I meant the camera software. Looking in the online manual software is supplied for XP and Vista on seperate disks. Is there a chance you are loading the VISTA CAMERA software. That could be why the driver is incorrect so have a double check.
Or if they is only 1 disk is there seperate 'installs' I think the one you want was 'finepixS' and the vista installation was just 'finepix' (no S on the end) double check your manual.

4. screen shots save typing

5. R & R - reformat and re-install xp, have a nice clean computer, will probably get all the other niggly things working too (probably)

[Sesli]

Not doing any more work on pluter tonight - having too much fun with the alcohol! Don't suppose you happen to be in SA do you muppy03 as liking your sense of humour?! Don't worry, have lovely hubby with dry sense of humour too! Anyway, back to the wine ....

[muppy03]

Wine or whine QLD here . Keep your spirit/s up (scuse the pun)