[nanush27]

Hi,
I bought a camcorder Sony, DCR-SR47 and now I am trying to upload the videos into my computer. I installed the PMB software that came with the camera (which by the way, no opens up everytime I upload pictures from my camera and is very annoying).
The point is, that every time I try to connect the camcorder to the PC and choose the option USB CONNECT is showing me the following message
UNABLE TO RETRIEVE THE MANAGEMENT INFORMATION
I would like to know if anyone can help me, as I would love to send the videos to my friends.

Sincerely,
nanush27

[JustinPS]

Instead of using the Sony software, try importing it through Windows Movie Maker.

Plug your camcorder in, and if the Sony software loads, close it. Open Windows Movie Maker (it's in the Start menu, All Programs) and try a File -> Import, and see if Movie Maker can detect the camcorder. If it can, and if you can import the videos that way, then something is wrong with the Sony software (try reinstalling it?). If it cannot detect the camcorder, then maybe you have to enable a setting on the camcorder to get it to communicate with the computer, or maybe something is wrong with the cable (doubtful).

[antimoth]

If you Google your error message, you get these kind of hits.

http://www.sony.com.au/support/faq/3.../cam+camcorder

http://www.fixya.com/support/t659312..._will_not_work

Bet your videos will be big files ... probably too big to send as an email attachment.

[nanush27]

Thank you very much, I am trying and I will see if it works