[jasonb2]

(Sorry if it's in the wrong section)

A couple of days ago, I wanted to do a video recording. However when I use Scanner and Camera Wizard, it wasen't able to detect my Logitech
WebCam (M/N: V-UM14, P/N: 861092-0020, S/N: LZA51003451).

Error Message:
"The computer cannot detect the scanner or camera.
Please make sure the device is turned on and is properly connected to the computer. If the computer still cannot detect the device, open Control Panel, click Scanners and Cameras, and then click add device."

I've downloaded the necessary drives and even attempt to redownload it.
The webcam worked a couple of months ago and it dosen't seem to be broken. It looks similar to this picture [ http://www.logitech.com/index.cfm/480/3378&hub=1&cl=us,en ], but the M/N is somewhat different.

My setupapi.log is at [ http://www.megaupload.com/?d=AN0ER5CF ] because of the large text size.
I'm using Gateway 831GM Media Center PC (S/NO: GAB5561009428) and Window Xp.
In addition, on Device Manager, there isn't any disable, non-functioning, or error icons.

Originally Posted by jasonb2

　
Components list for Gateway 831GM Media Center PC:
DVD Drives or Decoder Cards
101199 - Lite-On 16X/48X DVD-ROM Drive
101201 - 16X DVD-ROM Drive
102794 - Samsung DVD+/-RW Dual Layer Drive
102796 - Lite-On Double-Layer 16X Multi-Writer DVD Drive
102948 - HLDS Double-Layer 16X Multi-Writer DVD Drive
103764 - NEC Double-Layer 16X Multi-Writer DVD Drive
Hard Drives
102016 - 200-GB 7200 RPM Serial ATA Hard Drive
102017 - Seagate 200-GB 7200 SATA Hard Drive
103878 - Hitachi 200-GB 7200 RPM Serial ATA Hard Drive
Keyboards
102030 - Premium Black PS/2 Keyboard
Media Card Reader
100712 - 8-in-1 Media Card Reader
101313 - 8-in-1 Media Card Reader
Memory
102013 - MEM DDR 256MB PC3200
102482 - MEM DDR 256 MB PC3200
102483 - MEM DDR 256 MB PC3200
102885 - Infineon MEM DDR 256MB PC3200
Mice
102423 - Silver and Black PS/2 Wheel Mouse
Modems
101197 - 56 K PCI Modem
103778 - 56K PCI Data/Fax Modem
103779 - Lite-on 56K PCI Fax/Modem
Motherboards
103390 - Intel (Augsburg) 915G Motherboard No CPU R0
Power Supplies
102544 - Bestec 300 Watt Dual 12V Power Supply
102839 - 300-Watt Power Supply
Processors
103375 - Intel Pentium 4 3.0GHz/800MHz CPU R0
Speakers
103572 - Gateway 2.0 Speakers

http://support.gateway.com/s/PC/R/5021/5021nv.shtml
Thank you for replying.

Thank you and may you have a wonderful day.

[Freemorrison]

See if this helps? Those QucikCams can be tricky to fix.
http://forums.techguy.org/all-other-...rly-skype.html

[jasonb2]

Thanks for the reply, however it dosen't suit this issue.
I have tried redownloading and fulfilling many of the expectations, but nothing seems to quite work.

[Freemorrison]

Did you try uninstalling it 1st- then reboot?
Do a disk clean up- then reinstall form the web site- not the disk.