Adobe photoshop cs3 installation problems!

CrazyPerson · 31-Jan-2010, 09:19 AM #1

Hi seeing as my last one got closed and i still need help!, here goes again.
the problem im having is that when i try to get adobe photoshop cs3 TRIAL VERSION from their site. it always comes up with an error message at the end of installing saying - cannot install adobe photoshop cs3 and cannot install shared components ...

ive turned off windows firewall and it didnt do anything. and ive only got avast which doesnt have a firewall so dont go chatting about turning any firewalls off please ...

CrazyPerson · 31-Jan-2010, 09:28 AM #2

im trying to download cs4 now... trial version

wowzer · 31-Jan-2010, 10:15 AM #3

If you are indeed trying to download it from their site...
http://www.adobe.com/downloads/

I would recommend you call them. In my experience they have great tech support...

CrazyPerson · 31-Jan-2010, 12:29 PM #4

Still cant download adobe photoshop cs4 extended :S FROM THEIR SITE

DoubleHelix · 31-Jan-2010, 12:31 PM #5

The problem you're having is with the install, not the download. Those are two different operations. You can clearly download the file if you're getting errors trying to install it.

I'm sure installing numerous pirated copies that likely contained a mess of malware didn't do anything to improve the stability of your computer. I would suggest posting a HijackThis log in the Malware forum and get it cleaned up before trying to install anything else.

CrazyPerson · 31-Jan-2010, 02:28 PM #6

Hey i did a hijack thing i dunno how it works though. but i posted what the log said onto another post in the malware forum n no1 has even replied. so any other ideas?

DoubleHelix · 31-Jan-2010, 02:59 PM #7

It takes a while for someone to look at it. It's a very busy forum.

wowzer · 31-Jan-2010, 05:28 PM #8

Quote:

Originally Posted by CrazyPerson

Still cant download adobe photoshop cs4 extended :S FROM THEIR SITE

What did they say when you called them?

CrazyPerson · 02-Feb-2010, 01:31 PM #9

i havent called them. and no one has looked at my malware post. :S

CrazyPerson · 04-Feb-2010, 01:36 PM **#10**

Hey so anyone got any other ideas?
ive tried installing cs4 extended so many times it installs everything else like the fonts etc. but fails on the actualy adobe photoshop

i tried getting rid of avast and firewall and it still dusnt work :S

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