[britgirl]

have been running cs2 photoshop for a while now its stopped opening it goes through the motions and then just closes.have tried multiple things but can not get past this. is my anti virus software interfering with the software. i have run this software since i had photoshop but i am running out of ideas help!!!!

[etaf]

try booting into safe mode
tap F8 as the PC boots
choose safe mode

see if it will open now

[wowzer]

Originally Posted by britgirl

have been running cs2 photoshop for a while now its stopped opening it goes through the motions and then just closes.have tried multiple things but can not get past this. is my anti virus software interfering with the software. i have run this software since i had photoshop but i am running out of ideas help!!!!

have tried multiple things but can not get past this.

what have you tried?

how about deleteing preferences as photoshop loads? Shift+Ctrl+Alt ...

[steigerhouse]

Do you have the original disk? If so, it would be simple to use Control Panel, delete the program and reinstall it. Something may have gotten corrupted. This would be a simple fix if it works.

[britgirl]

thanks will give this a try

[britgirl]

will not let us reinstall or delete tried this already

[wowzer]

What else have you tried?

It helps if you tell us that, so as to not waste time with suggestions you have already tried.

Before you tried the reinstall did you do an uninstall from within the program?

What operating system are you using?

In my experience the Adobe help line is quite good with their product although I'm not sure with older versions.