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britgirl's Avatar
Computer Specs
Junior Member with 3 posts.
 
Join Date: Feb 2010
Experience: Intermediate
05-Feb-2010, 09:29 PM #1
Thumbs down cs2
have been running cs2 photoshop for a while now its stopped opening it goes through the motions and then just closes.have tried multiple things but can not get past this. is my anti virus software interfering with the software. i have run this software since i had photoshop but i am running out of ideas help!!!!
etaf's Avatar
Computer Specs
Moderator with 21,575 posts.
 
Join Date: Oct 2003
Location: Surrey, UK
Experience: Intermediate
06-Feb-2010, 06:45 AM #2
try booting into safe mode
tap F8 as the PC boots
choose safe mode

see if it will open now
wowzer's Avatar
Member with 38 posts.
 
Join Date: Dec 2009
06-Feb-2010, 08:44 AM #3
Quote:
Originally Posted by britgirl View Post
have been running cs2 photoshop for a while now its stopped opening it goes through the motions and then just closes.have tried multiple things but can not get past this. is my anti virus software interfering with the software. i have run this software since i had photoshop but i am running out of ideas help!!!!
Quote:
have tried multiple things but can not get past this.

what have you tried?

how about deleteing preferences as photoshop loads? Shift+Ctrl+Alt ...
steigerhouse's Avatar
Member with 64 posts.
 
Join Date: Jul 2000
06-Feb-2010, 09:13 PM #4
Smile Reinstall
Do you have the original disk? If so, it would be simple to use Control Panel, delete the program and reinstall it. Something may have gotten corrupted. This would be a simple fix if it works.
britgirl's Avatar
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Junior Member with 3 posts.
 
Join Date: Feb 2010
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07-Feb-2010, 09:23 PM #5
thanks will give this a try
britgirl's Avatar
Computer Specs
Junior Member with 3 posts.
 
Join Date: Feb 2010
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07-Feb-2010, 09:24 PM #6
will not let us reinstall or delete tried this already
wowzer's Avatar
Member with 38 posts.
 
Join Date: Dec 2009
08-Feb-2010, 09:08 AM #7
What else have you tried?

It helps if you tell us that, so as to not waste time with suggestions you have already tried.

Before you tried the reinstall did you do an uninstall from within the program?

What operating system are you using?

In my experience the Adobe help line is quite good with their product although I'm not sure with older versions.
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