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Blue screen of death

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rivincarn's Avatar
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30-Mar-2003, 11:32 PM #1
Question Blue screen of death
Hi everybody
I get the blue screen of death after loosing my dsl connection :here is what it says
an exception 06 has occured at 0028:0000000b in vxd - - -.This was called from 0028:c001d3b4 in vxd .ndis codt000051330
: I think this is why i keep losing my connection about every 45 minutes Could sombody help me out on this.
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31-Mar-2003, 12:39 AM #2
rivincarn's Avatar
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31-Mar-2003, 01:47 AM #3
Hi bandit429
Thanks for the links.Ive just downloaded the original drivers from 96 for the nic.Now im waiting to see if it solved it.

thanks
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31-Mar-2003, 07:48 AM #4
Your welcome,,,,,,Just let us know if it works so the thread can be closed.
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31-Mar-2003, 10:21 PM #5
Hi
Yep I think that done it .So you can mark this thread solved
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31-Mar-2003, 10:29 PM #6
Good I'm happy it worked for you!
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31-Mar-2003, 11:46 PM #7
Hi

Well I kinda Forgot about This bsod
:06: :0028:0000000b
After that happens Iexplorer wont connect it says cannot fione server but Zonealarm and kazaa continue to d/l and za says its connected
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31-Mar-2003, 11:53 PM #8
Well thats not a lot to go on,, Can you download the startup list program? If you can,,run it then copy and paste all the generated text back here in a post so we can look at it,, the link is below

Click here
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01-Apr-2003, 12:09 AM #9
ALright here it is
StartupList report, 3/31/2003, 10:04:33 PM
StartupList version: 1.52
Started from : C:\UNZIPPED\STARTUPLIST152\STARTUPLIST.EXE
Detected: Windows ME (Win9x 4.90.3000)
Detected: Internet Explorer v6.00 SP1 (6.00.2800.1106)
* Using default options
==================================================

Running processes:

C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\SSDPSRV.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON CLEANSWEEP\CSINJECT.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON UTILITIES\NPROTECT.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SYMTRAY.EXE
C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\NORTON SYSTEMWORKS\NORTON ANTIVIRUS\NAVAPW32.EXE
C:\PROGRAM FILES\KAZAA LITE\KAZAALITE.KPP
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\PROGRAM FILES\ZONE LABS\ZONEALARM\ZONEALARM.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\WINOA386.MOD
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\WINZIP\WINZIP32.EXE
C:\UNZIPPED\STARTUPLIST152\STARTUPLIST.EXE

--------------------------------------------------

Listing of startup folders:

Shell folders Common Startup:
[C:\WINDOWS\All Users\Start Menu\Programs\StartUp]
ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

ScanRegistry = C:\WINDOWS\scanregw.exe /autorun
TaskMonitor = C:\WINDOWS\taskmon.exe
PCHealth = C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
SystemTray = SysTray.Exe
LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
LoadQM = loadqm.exe
NAV Agent = C:\PROGRA~1\NORTON~1\NORTON~1\NAVAPW32.EXE
NPROTECT = C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
KAZAA = "C:\PROGRAM FILES\KAZAA LITE\KPP.EXE" "C:\PROGRAM FILES\KAZAA LITE\KAZAALITE.KPP" /SYSTRAY
Microsoft Tray = C:\MY SHARED FOLDER\YU GI OH GAME EXE. (WORKS GREAT) MUST SHARE..EXE
RealTray = C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

LoadPowerProfile = Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
SchedulingAgent = mstask.exe
*StateMgr = C:\WINDOWS\System\Restore\StateMgr.exe
SSDPSRV = C:\WINDOWS\SYSTEM\ssdpsrv.exe
ScriptBlocking = "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
CSINJECT.EXE = C:\Program Files\Norton SystemWorks\Norton CleanSweep\CSINJECT.EXE
NPROTECT = C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
SymTray - Norton SystemWorks = C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
TrueVector = C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service

--------------------------------------------------

C:\WINDOWS\WININIT.BAK listing:
(Created 30/3/2003, 0:48:38)

[Rename]
NUL=C:\PROGRA~1\NEWDOT~1\UNINST~1.EXE
NUL=C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL

--------------------------------------------------

C:\AUTOEXEC.BAT listing:

SET windir=C:\WINDOWS
SET winbootdir=C:\WINDOWS
SET COMSPEC=C:\WINDOWS\COMMAND.COM
SET PATH=C:\WINDOWS;C:\WINDOWS\COMMAND
SET PROMPT=$p$g
SET TEMP=C:\WINDOWS\TEMP
SET TMP=C:\WINDOWS\TEMP

--------------------------------------------------


Enumerating Browser Helper Objects:

NAV Helper - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll - {BDF3E430-B101-42AD-A544-FADC6B084872}
CCHelper - C:\PROGRAM FILES\PANICWARE\POP-UP STOPPER PRO\CCHELPER.DLL - {0CF0B8EE-6596-11D5-A98E-0003470BB48E}

--------------------------------------------------

Enumerating Task Scheduler jobs:

Tune-up Application Start.job
PCHealth Scheduler for Data Collection.job
Symantec NetDetect.job
Norton SystemWorks One Button Checkup.job
Norton AntiVirus - Scan my computer.job

--------------------------------------------------

Enumerating Download Program Files:

[sys Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\PCPITSTOP.DLL
CODEBASE = http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB

[MailConfigure Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\MAILCFG.DLL
CODEBASE = http://supportservices.msn.com/us/oeconfig/MailCfg.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\SYSTEM\MACROMED\FLASH\FLASH.OCX
CODEBASE = http://download.macromedia.com/pub/s...sh/swflash.cab

[Update Class]
InProcServer32 = C:\WINDOWS\SYSTEM\IUCTL.DLL
CODEBASE = http://v4.windowsupdate.microsoft.co...7708.703587963

[RdxIE Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\RDXIE.DLL
CODEBASE = http://207.188.7.150/29b4df709602da3...p/RdxIE601.cab

[DiskHealth2 Class]
InProcServer32 = C:\WINDOWS\DOWNLOADED PROGRAM FILES\DISKFAU.DLL
CODEBASE = http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

WebCheck: C:\WINDOWS\SYSTEM\WEBCHECK.DLL
AUHook: C:\WINDOWS\SYSTEM\AUHOOK.DLL

--------------------------------------------------
End of report, 6,186 bytes
Report generated in 1.877 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only
bandit429's Avatar
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01-Apr-2003, 12:30 AM #10
The only thing I see is realplayer,,,You might try turning off the autoupdate feature for norton,,,just for a time and see if thats whats causing the blue screens,,a complete error would be helpful also.
Try turning off zonealarm too and see if you get complete access to the internet...These Ideas are temporary just to see where the problem lies.
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01-Apr-2003, 12:36 AM #11
You problem looks like an improperly uninstalled NewdotNet (New.Net).
Download LSPFix from http://cexx.org/lspfix.htm and run it to remove the new.net stuff from the protocol catalog.

This thing looks like it should be a virus
Microsoft Tray = C:\MY SHARED FOLDER\YU GI OH GAME EXE. (WORKS GREAT) MUST SHARE..EXE

might be this trojan
http://vil.nai.com/vil/content/v_99575.htm

Last edited by IMM; 01-Apr-2003 at 12:48 AM..
rivincarn's Avatar
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01-Apr-2003, 12:53 AM #12
Hi

Yeah That Yugioh was somthing my sister dl and just about the same time i downloaded Zone alarm and it was trying to connect to the internet and act as a server ?A trogan?neither norton or the cleaner picked it up.I had to go into dos and delete it.I will try the Newdot.net fix.THe second error is exactly as stated.:06: :0028:0000000b I also forgot to mention that the first error changes every time Oops.Here is the second one that i decided to copy
exception oeas occured at 0028:co2263 in vxd---.this was called from 0028:c0226306in vxd .ndis
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01-Apr-2003, 12:58 AM #13
one of the things I noticed with that startup is the cute form of a double extension ..exe (with 2 dots) towards the end. There is a third one earlier in the file name.
At least uncheck it using msconfig.

The ndis stability may improve when the protocol catalog is fixed. I usu. associate that error win 98SE. You have the correct ndis for ME?

This (WINOA386.MOD) running would indicate a DOS window open. Is there a hidden one going - or can you see it as a task?
Are there any network start entries in your autoexec.bat file? (the ME equivalent anyway)

Last edited by IMM; 01-Apr-2003 at 01:08 AM..
rivincarn's Avatar
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01-Apr-2003, 01:10 AM #14
How do i check if i have the corrct ndis?
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01-Apr-2003, 01:16 AM #15
Find the file with explorer in c:\windows\system - right click an choose properties. What's the version number?

Did you run lspfix?
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