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"The connection with the server was reset"


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Katting's Avatar
Katting Katting is offline
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Join Date: Jan 2005
07-Jan-2005, 07:19 PM #1
"The connection with the server was reset"
Everytime I attempt to download any program I get this error message "The connection with the server was reset" Not sure what the problem is. Was thinking it was IE blocking or possibly my DSL connection. Any suggestions.

Logfile of HijackThis v1.99.0
Scan saved at 6:20:46 PM, on 1/7/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\PROGRAM FILES\TROJANHUNTER 4.0\THGUARD.EXE
C:\PROGRAM FILES\2WIRE\2PORTALMON.EXE
C:\PROGRAM FILES\SPYWARE DOCTOR\SPYDOCTOR.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\HIDSERV.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\UNZIPPED\HIJACKTHIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...ch/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [THGuard] "C:\PROGRAM FILES\TROJANHUNTER 4.0\THGUARD.EXE"
O4 - HKLM\..\Run: [2wSysTray] C:\PROGRAM FILES\2WIRE\2PORTALMON.EXE
O4 - HKLM\..\Run: [Hidserv] Hidserv.exe run
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKCU\..\Run: [Spyware Doctor] "C:\PROGRAM FILES\SPYWARE DOCTOR\SPYDOCTOR.EXE" /Q
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
doggard's Avatar
doggard doggard is offline
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Join Date: Oct 2002
07-Jan-2005, 07:46 PM #2
Sounds like its loosing the connection with the download site hence the error message
How are you connecting to the ADSL line?
Do you use a proxy to connect?
Which program are you using for the download?
You dont appear to be running a firewall or antivirus.
Katting's Avatar
Katting Katting is offline
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08-Jan-2005, 11:03 AM #3
Thats what I think is happening to. Using 2wire for my DSL connection. Its fine for cruising the net. Not sure what the fix would be outside of reinstalling and I really don't want to go thru the hassle of that.
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doggard doggard is offline
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08-Jan-2005, 11:15 AM #4
Quote:
Originally Posted by Katting
Using 2wire for my DSL connection. Its fine for cruising the net. .
Sorry dont understand the response are you connecting with USB,PCI modem or over a network etc?
Perhaps checking the browser port connection settings for HTTP and FTP may show something.
Katting's Avatar
Katting Katting is offline
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08-Jan-2005, 02:19 PM #5
I'm using an ethernet...if I'm understanding your question correctly. Talked to my DSL suppport they seem to believe its something wrong with my IE browser. I switched to dialup via AOL and downloaded a program no program. Which leads me to believe that my DSL is the problem. can't get them to see that or maybe I'm not seeing what they are saying. Using latest and greatest version of IE
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doggard doggard is offline
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08-Jan-2005, 03:00 PM #6
OK if your not having problems when connected to dial up then as you say the problem is on your modem router so Id suggest you look through the settings on the configuration screen [via browser access] to see if you have something set on say FTP downloads that is causing a connection timeout or if the timeout period is set to low.
Katting's Avatar
Katting Katting is offline
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08-Jan-2005, 03:05 PM #7
Yeah..starting to see the light here...but one problem.. I have not a clue on how to look up my configuration to see if my FTP is timing out or anything. First step please.
doggard's Avatar
doggard doggard is offline
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08-Jan-2005, 04:20 PM #8
Which make and model of cable modem router are you using?
Katting's Avatar
Katting Katting is offline
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08-Jan-2005, 04:52 PM #9
2wire..version 4.00-acs2w
doggard's Avatar
doggard doggard is offline
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08-Jan-2005, 08:41 PM #10
OK your not making this easy you know,,,,,

2_wire website Whish modem/router are you using???
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10-Jan-2005, 02:41 AM #11
I have the same issue, and I use dailup. I get the same error in IE, and if I use Mozilla, it just skips the download to 100% and I have a incomplete file. This problem only happens when downloading from MSN's Groups. I have searched their support, but no problems like this listed.
Katting's Avatar
Katting Katting is offline
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15-Jan-2005, 05:18 PM #12
Intelligent Gateways---The first one

I downloaded another browser and I still have the problem..the connection just doesn't last
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mr0083 mr0083 is offline
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18-Jan-2005, 09:30 AM #13
If you have a router and DSL you may need to change the MTU on the router to be 1492. I have found that many DSL providers will fragment the packets causing this kind of error.
Katting's Avatar
Katting Katting is offline
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18-Jan-2005, 09:31 PM #14
How do I go about doing that?
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McM70 McM70 is offline
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06-Feb-2005, 10:43 PM #15
I am having the same problem. I've posted 2 threads with no answer so far. The issue seems to be with files larger than about 300Mb or so. I have no router. Westell 6100 DSL modem, running Win XP sp1. With IE I get a "Connection with server was reset" error and with Firefox the file just finishes and appears on my desktop, but the file is incomplete.
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