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Solved: outlook express error 0x800C0155


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jaspo's Avatar
jaspo jaspo is offline
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Join Date: May 2005
Location: Australia
21-Jun-2005, 02:52 AM #1
Solved: outlook express error 0x800C0155
An Outlook Express store file may be damaged. Please use a utility such as ScanDisk to verify and repair any damaged files. Account: 'mail.bigpond.com ', Server: 'mail.bigpond.com', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C0155


i ddi a scandisk the other day and it came up with no errors i know a friend of mine sen tme a huge email th eother day not sure if that is the problem or not i went into my webmail and deleted it...... help it wont let me get any emails or send them atm
EAFiedler's Avatar
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Join Date: Apr 2000
Location: Indiana
21-Jun-2005, 03:17 AM #2
Hi jaspo

Show Hidden files and folders:

Windows 98:
  • Open Windows Explorer,
    View > Folder Options > View tab,
    Verify that Show hidden files and folders is checked.

Find Files:
  • Windows 98:
    Start > Find > Files and Folders,
    In the Find Field,
    Key in:
    *.dbx
    be sure to include the asterick.
    in the "Look in" field make sure your "C" drive or main harddrive is selected, click on Find Now.



Windows XP:
  • Open My Computer,
    Tools > Folder Options > View tab,
    under Hidden Files and Folders, verify Show Hidden Files and Folders is selected.
    Remove the checkmark for Hide Extensions for known file types.

Search:
  • Start > Search > For Files or Folders > All files and folders,
    In the field for: all or part of the file name
    Key in:
    .dbx
    Below that, click on More advanced options
    in the field: Type of File, select (All Files and Folders)
    place a checkmark in:
  • Search system folders
  • Search hidden files and folders
  • Search subfolders
    click Search

With Outlook Express closed
Locate the Folders.dbx file and rename it to: Folders.old

Restart Outlook Express, a new Folders.dbx file will be created.

Keep your Inbox empty, move messages you want to keep to folders of your own creation in Outlook Express.


Outlook Express may be due for some maintenance.
Close all programs.
Open Outlook Express
File > Work Offline
Click on the Local Folders folder
File > Folder > Compact All Folders
Walk away from the computer until this process is complete.
Never start this process if the possibility of a power outage is imminent such as a thunderstorm in progress.


Try a Send/Receive after the above fixes and let us know what your results are.
jaspo's Avatar
jaspo jaspo is offline
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Join Date: May 2005
Location: Australia
21-Jun-2005, 07:47 PM #3
will try this thank you..i reloaded internet explorer before coming here and nothing help will definately do this and let you know thank you....

IT WORKED THANK YOU SO MUCH I LOVE YA..

THUIS PART REALLY WORKED...
Outlook Express may be due for some maintenance.
Close all programs.
Open Outlook Express
File > Work Offline
Click on the Local Folders folder
File > Folder > Compact All Folders
Walk away from the computer until this process is complete.
Never start this process if the possibility of a power outage is imminent such as a thunderstorm in progress.
EAFiedler's Avatar
Moderator with 13,743 posts.
 
Join Date: Apr 2000
Location: Indiana
21-Jun-2005, 07:57 PM #4
Thanks for posting back and letting us know what worked!

You can mark your thread solved using the Thread Tools drop down menu at the top of the page.

By the way what operating system are you running?
If it is a Windows version earlier than Windows XP SP2, check this setting:
Tools > Options > Maintenance tab
If present, remove the check mark for: Compact messages in the background
Apply, OK to save and close.

This setting can cause corruption in your message store.

Service Pack 2 for Windows XP removed that option, in its place the Compact Messages process will ask (actually nag to be run) after the 100th closing of Outlook Express.
jaspo's Avatar
jaspo jaspo is offline
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Member with 69 posts.
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Join Date: May 2005
Location: Australia
22-Jun-2005, 03:30 AM #5
i did this and yes it was marked with a tick so thanks so much again lets hope it keeps working ok now..thank you so much
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