[WhitPhil]

Jim

You are one of many.

If you are still getting that error, see the "pinned" item in the XP Forum.

[Bad Whippet]

I don't like registry cleaners much. Not only is there a chance of actual damage, any glitch that happens after using a cleaner makes me wonder whether it was that, and then I wished I'd left things alone...

I've had a stupid and annoying DCOM problem ever since a complete format and rebuild (service database locked - unable to start name-of-service) and my event log showed these daily and consistently as in the screenie - usually between 3-8 errors. Very occasionally, the PC would reboot without warning (I read this could be caused by XP DCOM problems too). Audigy 2ZS drivers and network cards are both known perpetrators (I have both), but although driver reinstalls, tweaks to services.msc etc seemed to work for the next reboot - the DCOM errors would return each day.

I tried RegCure. Admittedly, I unticked everything I didn't need cleaned (file paths, font installations etc) and ran a scan on DCOM/ActiveX. RegCure found 38 problems. Seeing that the program takes a new registry backup each and every time a scan is run, I took the risk.

I'm now on my fifth day without a single DCOM error or reboot!!! So, for $29, it gets a thumbs-up from me! Sorry to be an XP person in person in a 98/ME forum, but just wanted to mention that RegCure DID cure (for me).

[jimbud]

Originally Posted by AmandaC

Hi,

I am the Director of Communications at ParetoLogic, the makers of RegCure. From this forum thread, I can see that there are quite a few questions about the application and some concerns regarding the items that it detects. I would be happy to answer any questions that you might have and would also really appreciate any feedback that you would be willing to give me about your experience with RegCure.

Amanda

Hi Amanda, I can't think of a better way to show that your company stands behind it's product RegCure then by posting the contact phone number so customers can get answers to their tech and billing questions. BTW, In case you weren't aware. Your tech dept isn't very good at returning email inquiries. Thanks.

[Giovanna]

Jim I'm having the exact same problem, I looked over the "pinned" items list that I saw was the response to your message. That didn't offer info that I see could make a difference.. What did you do to get clear that message?

Thanks!

Gio

[softrain]

Kitch: Where did you get that avatar? I love it. softrain

[GaincoGuy]

Originally Posted by ninedawg

I had to respond to this thread, as I was also skeptical about getting regcure myself. My pc kept shutting down, i scanned for viruses, and nothing! I took my pc to firedog and they told me it would cost 60 bucks just to perform a diagnostics check. So i tried regure this evening and so far so good. It found 1169 errors (and my pc is only about 1.5 years old), repaired them, and this baby is running like new. Well worth the 29 bucks, in my opinion.

I went with the Wise product based on the recommend I found here. I looked at RegCure and was unimpressed. When I googled it, I came upon bogus, trumped up product reviews so I was left feeling the how outfit is somewhat shiftless. That is how I found this site.

I'd stay away from RegCure. BTW - how can errant Reg entries cause a PC to shut down?

[ChipNoirD]

Well, I can't say much for my computer running smoothly, this was recomended on a search for solving the dreaded Berserk Svchost syndrome my computer got hit with.

I'm not gona ask for much more, and I'll be glad for the fact that the free scan alone has saved me having to tell my homework partner "Sorry, my computer ate it." when I can't work on our project.

until something bad happenns.

I'd recomend this program for dealing with that problem at least.

[Broledh]

People believe it or not,RegCure is a complete scam.I tried it and it didn't make my computer any faster.Instead,it just degraded my computer performance.Reading it's reviews,I downloaded it and purchased it for a whooping $40 but it's a complete scam.You don't believe me?Fine.Go here:-

http://www.complaintsboard.com/compl...ure-c4155.html

There are many other like me.In one message,you will get a complete picture of how the scam is organized and promoted.If you have any more questions,I will be open.

EDITED BY ACACANDY

[~Candy~]

Broledh, I've edited your post, I'd suggest that you review the forum rules prior to posting again, otherwise, your stay here will be very short.

[chrisbp]

I purchased RegCure a few days ago - and there is more bad news.... I discovered that after paying via paypal, the license for the software only lasts one year! - I suggest others check it under the help menu and see for themselves.

Nowhere on their website does it say that you are purchasing a time limited license. I purchases their antispyware and dont mind that it is an annual license - as it relis on a database, but the idea of a reg cleaner having an one year license is terrible. At the end of the year, RegClean wont work!

I have contacted their support team to complain and ask for a refuns on the grounds that they got my order on the premice that I was purchasing a simple unlock key and that they fail to state that it is an one year license - after which the product wont work. They have ignored my communication.

I have also contacted the marketing director directly via Wilders - and had no reply!

If I dont get a reply and a refund shortly I will be making it my business to ensure I spread the word on their activities on every security board, website and newsgroup I can.

Suggest they refund the money they got from me under false pretences before they force me to take this action.

ParetoLogic - you have been warned!

[Broledh]

Sorry,I was unaware of it.I will maintain the rules in the near future and will try my best to follow them.Thank you for the correction.....

[~Candy~]

Thank you

[chrisbp]

Just as an update, ParetoLogic offered me a refund under their 60 day refund policy, but now are ignoring all my communications. They initally tried to put obstacles in the way by saying that it couldnt be refunded as i had purchased it as "part of a package" - when in fact this is a lie and I purchased it on its own. They are now completely ignoring all my communications and have not repaid the money they owe me - not a penny. I have contacted their marketing director directly and she also ignores any communication. they have now forced me to file a complaint with the BBB. My advice is to keep well away from Paretologic. I did a google search on them and it would appeat that they have scammed many people and are well known for this sort of behaviour.

Is there anyway the company can be added to some official register to warn people about their activities?

[~Candy~]

Try a google search for consumer fraud.

[Jock Snow]

Well Amanda. If you are truly "The Director" of Communications at ParetoLogic, I have news for you. As the person responsible for communications, the buck stops with you, particularly in view of the fact that the support staff you employ, either don't understand the english language or, they are so indifferent to the plight of those among us who have problems with the RegCure program.

I have repeatedly emailed your support staff with an in-depth explanation and screenshots to confirm my comments about the problem I have encountered with this program yet to date, they have sent out a highly suspicious "Unregister.Zip file which when run is supposed to Unregister the previous Licence Key Code.

Instead, Zone Alarm Pro Mailsafe immediately quarantines the file but gives a robust warning not to run the file. Furthermore, if I go ahead and ignore the warning, Windows Security also intervenes and blocks access to the file which means it can't be run.

This situation leaves me with a program I've paid for but can't run. I'd suggest therefore Amanda that instead of allowing your support staff to inadequately service those customers who trusted your company enough to purchase Regcure, you grab the bull by the horns and get in there among them and see what they are up to.

I have kept every email I received from them including the corrupt files they sent twice to me. Also I have every email I forwarded to them. If you are serious about defending this program, your company's reputation, then I'd get very busy indeed, unless of course you don't want to accept responsibility and prefer to pass the buck instead.

If people like those among your support staff who have been involved with my case worked for me and delivered such an abysmal service as they have to me, their feet wouldn't touch the ground.

Now Amanda, you can no longer claim to be in ignorance of this situation and any lack of action only means your company's reputation gets damaged more day-by-day. I'd very much like to hear from "you" personally, and if you're up for it, you can contact me at:
pcfixes@msn.com

Meantime, if any other users reading this know how I can rid my PC of the file which contains the expiry date of the product I would be very grateful. This file when I try to renew my licence produces an error which advises me to contact Regcure support. They have sent me out a file which when run is supposed to remove the Unregister File. On both occasions, the file has been corrupt and as explained above impossible to run because Windows blocks access to it.

Thanks guys. Amanda, let's hear from you and see if you're a real director or just one in name only.