[Siam]

Thank you for responding. Over the past year, I have noticed slow start-ups and shut-downs. Even navigating the internet was extremely slow. After researching the problem, I learned that I needed to repair the registry. Due to my limited experience, I thought purchasing software would be best for me.

During those three days, I read eight websites that reviewed registry products. While there is a variety of products, three product names kept popping up (RegCure is very popular) and one product looked better than all the rest. After researching that product, I found a couple complaints about no refunds being issued after the software caused several errror. In fact, I finally determined that the software was actual a one-year subscription service. So, I researched RegCure and learned it was the same thing. (Thanks to Tech Support Guys.)

After using WiseCure, I found my computer working faster. However, those "Not Fully Safe to Fix" errors involve my "D" drive, which is my CD/DVD port. I don't fully understand why there are items saved(?) to that drive. In fact, I am wondering if this explains why I can open disks on the "D" drive but not save information to that drive. Any idea what I can do?

[WhitPhil]

I would suggest that you start a new thread in the XP or Win98 forum,whichever you are running, and explain what problems you are having.

As well, download, install and run HiJackThis
Run the Scan and save Log file, then when the LOG file opens in Notepad, do a Select ALL, Copy and the Paste the results in this new thread. This will allow everyone to review what is running in the PC and make recommendations.

Registry Repair is not the way to improve performance or to resolve other issues.

[Soloux]

Hi to all. I'm not using that "miracle" of RegCure. I'm posting this 'cause I wonder how it is possible so many people, who searching trough google, finishing right in the rating page for registry cleaners?
I found this post by searching some .dll files and than it was a LOT of sugestions for RgCure. I am big sceptic 'cause all this years I saw just 2 - 3 good cleaners and no one revolutionary. ... So, I just deed the search, but not AFTER this "wunder" program, but the forums ABOUT this program. And here I am!
I'm with experiance with computers like HighBall and also the years going to be like his/her. I'm with my own deviate way of doing things on my computer...
But, I want to say somethings which I always say to the begginers when they need my help - and no matter how "unserious" this seams, It IS very serious: People, READ, READ and READ!
Read the coments, (like this posts), about some program, read the manual; inform yourself about the error - search and read, I can bet that you are not the only one with some error or problem; always check double before you do something.
For the cleaners is the same - check the posts, forums and comments. You don't check nothing if you catch the first rating list on google. The program without test period of atleast 15 days you should skip! Programs which want your money in advance - you should skip.
There is a lots to read, I know, but you can save a lot of money and sleeples nights if you feel that you can do something for yourself and by yourself.

I know that this is nothing new but it is always fresh

All best

[celticrose]

I too fell for the ad, probably because it was late and I had been working on trying to reinstall printer for days. I had run several spyware and virus scans (Spybot, Spyware Doctor, McAffee) and had cleaned up various things, but computer was still running very slow and I couldn't get printer to reinstall. I bought this because I had absolutely NO business messing around w/ registery. Made things much much worse. Print Spooler error that I still haven't fixed and computer is slower than ever but is now freezing up and suddenly shutting down and restarting. Contacted their tech support.....no answer in almost a week in my email. Their answer was just posted on the their site (might be normal way to do it...I dunno... but did not help me. Answer was just canned robo speak as I had already tried their undo. Whatever it did wiped out the prior MS restore points and I can't go back to before I installed it. Their tech support is joke. I've uninstalled and asked my credit card company to reverse the charge.....hope Amanda checks back.

[PCcruncher]

I think Regcure has a lot of false "finds" I had downloaded and tried the trial version and it "discovered" 2000++ Items. I tried like 6 different ones in a row and none found nearly as many.
I use Eusing Free registry Cleaner now & then and it does a good job.
Also, I use CCleaner.

....hope Amanda checks back.

Where did she go?

[Pareto Rep]

Hello Celtic Rose and PCCruncher

Thank you for your feedback regarding RegCure.

I understand that you have been asking for Amanda, and I'd like to let you know that I have now taken the position of Paretologic Liaison, so like Amanda, I am able to offer assistance and suggestions regarding any of the Paretologic products, and point you in the right direction if you require technical support for the products.

Celtic Rose - I am concerned that you state that our support department did not respond to you for a week. We are proud of our Customer Support and receive high praise for our timeliness and dedication to our customer's needs. In fact, many of our customers tell us that our Support is second to none and the quality of our responses are refreshing and unique in an age in which customer service seems to be a lost art.

Could you please provide me with the support ticket # you were issued when you emailed Paretologic so that I can investigate further?

PCCruncher - I was wondering if you could provide a little more information about your statement that RegCure has alot of "false finds"? I would like to be able to address this for you, so a little more information about that statement would be most appreciated.

I look forward to helping you resolve your questions and concerns.

Kindest Regards
Laura
Paretologic Liaison

[PCcruncher]

Originally Posted by Siam

I spent the last three days researching as many Registry Repair Software as I can but only come away afraid of any purchases made on the internet. Today, I came across this website and thread, which help me. Thank you for listing the free registry cleaner website www.WiseCleaner.com. Not only was the download and scan free but also it repaired everything marked "Safe to Fix". Unfortunately, I have 276 "Not fully safe to fix" errors. I am unsure what to do next. Is there something that I can do (I am still learning) or shall I just take my computer in for service?

Originally Posted by WhitPhil

We do NOT recommend running one unless you know absolutely that the items being selected for removal are ok to remove.

The items these pieces of junk call "errors" are NOT errors. But, it's an easy way to entice people to buy their products.

There is no, none, nada reason to clean the registry. There is no affect on performance, and no negative affect by leaving the "errors" as they are.

But, by allowing them to remove items you may end up with applications that no longer work or a PC that will not boot!

Originally Posted by WhitPhil

HighBall
"CCleaner. It woiks, it's free and it is safe. Make a copy of your registry the first 10 times you use it"

There are really NO registry cleaners that can be "guaranteed" to be safe. When/if you run one, you have to be sure that you understand what is being removed.
And, there is really little use in running one, since the performance gains to be had are nil. Nominal at best.

As for backing up the registry, this is of little use when you attempt to reboot after cleaning the registry and finding that you are in a "can't boot" situation.
Or, when you run an infrequently used program a few months down the road, or use an infrequently used function of a program and find out they no longer work. You will never figure out the deleted registry entries that are causing the problem.

Maybe I should clarify "false finds" It seems that Reg cure searches for too many things, and not knowing what is good or bad wants you to buy it to "fix" your computer. I like the idea of wise cleaner saying "safe to fix" or unsafe.
Repeat:

Originally Posted by WhitPhil

There are really NO registry cleaners that can be "guaranteed" to be safe. When/if you run one, you have to be sure that you understand what is being removed.
And, there is really little use in running one, since the performance gains to be had are nil. Nominal at best.

This is what it comes down to.

[Pareto Rep]

Hello PCcruncher

Thank you so much for your response.

The cleaning of a registry is indeed an extremely sensitive area and we feel we have created a program which can be confidently used to clean and optimize the Windows Registry.

Registry items listed on the error list can be invalid when associated with non-existing folders or files. However, there can be times when some entries may be valid. It is recommended that you only remove items that you know are invalid.

Although we do strongly caution people with regards to the registry it has been our aim to create a program which can confidently be used by anyone using a computer. To this end we have kept our registry error detection quite strict and streamlined. Also, RegCure does create a backup of removed items which can be restored easily if something is found to be awry after a cleaning.

Should there be any concern regarding using the product, we would like to recommend fixing all the errors under COM/ActiveX Entries, Windows Startup Items, Program Shortcuts, and Empty Registry Keys. After this we suggest giving your computer a bit of time to see how it performs.

If you encounter any issues:

1. Open RegCure
2. Click the Backup button on the left.
** You will see a list of your backup files and the date they were created. At this point you should only have one.
3. Check the box next to it and click the Restore button.

When you're comfortable with the results you can run a new scan and fix the File/Path References errors. Again, if you encounter any issues open RegCure and click the Backup button on the right. You will see the list of your backup files and the date they were created. Select the newest one. Check the box next to it and click the Restore button.

We truly appreciate the opportunity to assist you; please don’t hesitate to contact us should you require any further assistance. You can reach the Paretologic Support Desk by sending an email to helpdesk@paretologic.com Our customer's satisfaction is of the utmost importance to us.

Kindest Regards
Laura
Paretologic Liaison

[WhitPhil]

Originally Posted by Pareto Rep

Also, RegCure does create a backup of removed items which can be restored easily if something is found to be awry after a cleaning.

So, when I run the program, remove some entries and reboot and windows fails, exactly how do I go about "easily restoring" these removed items?

I also see no warnings on your homepage about any potential dangers in running your product. It uses phrases like "peace of mind", "sit back and relax", "repair problems" and "shows you exactly what is going on".

It also uses claims that really can't be substantiated such as "improves performance", "seriously slowdown", "clog up and slow down", "repairs the registry", "cause countless problems", ....

At the end of the day, there has yet to be demonstrated anywhere, that cleaning the registry results in any performance gains. And, you run the risk that an application or function of an application, will no longer work.

[Pareto Rep]

Hello WhitPhil

Thank you so much for your input.

As you are well aware, the use of registry cleaners is a contentious issue in the computing community. While a number of experts claim that it is unnecessary and potentially harmful, many other computer users find real success in using them. We have gone to great measures to ensure that our product is as safe to use as possible. In fact, we hear from many of our customers that it is easy to use and that they see a significant improvement in the performance of their PC's after using it. We also take care to let people know that the registry is complex and delicate and for that reason, great caution is required when working with it. Our customers who have run into concerns or have questions know that we have a large support team who are happy to help them and those same customers often express to us that they have been very happy with our customer support.

You are certainly welcome to your opinion about our product and registry cleaners in general and we will listen respectfully, however please know that we are encouraged and informed by our customers and their needs and successes.

Kindest Regards
Laura
Paretologic Liaison

[blues_harp28]

Hi there seems to be no end to this thread.

Cleaning the registry dosen't have any significant affect on the systems performance.
If there is some proof of that let's see it.

Since the introduction of larger hard drives leaving any so called invalid registry entires on the hard drive matters not.

Having a backup system installed in the registry cleaner program is of little value if after pressing that delete button your system no longer restarts.
No amount of excelent support from the provider will help you.

Yes there may be the odd occasion when changing a registry value is needed to solve a problem with your system.
But some understanding and experience of how the registry works is vital if you are to avoid damaging your system.

My main concern with any registry cleaning software if the idea that it is a cure all, that you only have to download our program and you can safely revitialize your system.

Little thought is given to the level of experience that the user may or may not have.
Download..scan..remove all that the cleaner finds and you will thank us forever.

Posts here and on many other forums show the possible dangers of using said programs.
This thread is a case in point.

[Blue Zee]

Registry size is no longer an issue on WinXP and newer OS's and if you do need to play with it, well... you're either an expert or a gambler, there are no middle terms.

Registry Cleaners on Win9x systems are dangerous and can cause huge problems, see them killing WinME, see the mess they can cause with one single entry erroneously deleted.

The simple but best tool is already available within Windows: SCANREG and/or SCANREGW.

Used with the /FIX switch it can work wonders on these old systems without the risks of any (UN)safe registry cleaner tools.

The rest... pure myth used to lure unexperienced users into spending their cash with useless and dangerous programs.

And I agree this thread is too long and it has reached that point when it should perhaps be closed.

Zee

[WhitPhil]

Just another example of a poster whose machine is now in trouble as a result of running this extremely safe, don't have to worry about it, product!

[rafisher]

I have been using RegCure for over a year and it seems to work. I have han no problems with it. I have researched many of the items it finds to make sure they are true, and they always are.

If you think it is a scam, then on the page that shows you what it found and where, go to that location in the registry and check it out.

All this scam talk without specific evidence is damaging to the company that writes the code and to the users who desperately need a good product. Do you own homework and check out to see if it has bogus finds.

And to the sceptic who stated why would extra unnecessary entries cause a problem, well a bloated registry slows the system. We want to build or buy the latest to get the speed because we hate waiting. Wy spend time and money to go bigger when $29 cleans the unnecessary bloat out of the registry and the "old" system runs like a top again.

And, Oh By The Way, a few nasties get fixed along the way.

[Blue Zee]

rafisher,

Interesting first post...

Guessing the tactics changed.

And if you really, really want a registry cleaner, save your money and use this free one:

RegSeeker

Zee