Dear Sir,
I see from your profile picture that you are a grandfather. I am also a grandfather of two twin boys, who are 9 years old. They have been visiting and I have not been able to try your suggestons. I have kept them busy with the Wii games. They like Star Wars and the Mario games. The boys came with their father. We were trying to burn some music CD's for him, however, we ran into some problems. Perhaps you can offer some suggestions as to correct the problems.
It is my wife's computer. She has a Dell 1545 Inspiron with Windows XP PRO. The Windows Media Player is Version 11. Our problem is that we can not burn an Audio CD. We are not receiving any error messages. Our approach is as follows:
1.0 Click and drag songs to the burn list.
2.0 Insert blank CD-R for the Audio burn.
3.0 Click on start burn and nothing happens.
4.0 Then, I am unable to get the blank CD from the tray when I press the release button.
5.0 I have tried several blank CD's. Still no burn.
6.0 I have to shut down the PC and reboot before I can get the tray to give up the CD.
Some additional information. As the PC is shutting down it shows that a Microsoft Windows Update is in progress. I should not think this should cause a problem, however, I mention it for what it is worth.
Please offer some suggestions to correct this CD burning issue problem.
Thank you