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PC Freezing / Crashing with loud buzzing sound loop


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penguin337 penguin337 is offline
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11-Jul-2012, 08:52 AM #1
PC Freezing / Crashing with loud buzzing sound loop
Hello! I am new to the community and decided to try as a last resort to post my problem specifically as I have tried an assortment of fixes from other threads that had issues similar to mine but not exactly, to no avail.


To start let me post my specs:

Windows 7 Ultimate 64bit SP1
CPU: Intel Core i7 3770K
GPU: Gigabyte Windforce GTX670 OC
RAM: Corsair Vengeance Blue C9 1600 DDR3
PSU: Silverstone 750W
MB: ASUS P8Z77-V Pro
HDD: Western Digital 1TB 7200RPM 2x500 disks.


To start with I find this problem very peculiar since from what I have read on other threads it would appear to be a hardware issue. I find this hard to believe because as of last week the computer was working better than fine. It was fantastic! I was playing all my games and getting frame rates above 60FPS on everything at 1080 resolutions. Prior to this however I had been experiencing crashes on the game Battlefield 3, which then started making my other games Crysis 2 and Shogun 2 crash as well. What I had done to remedy this particular problem was to throw in a couple new entries into regedit, update to the latest REALTEK drivers for the onboard sound, and fiddle with the sound settings in the mixer as to the specific instructions of those on the Battlefield forums. These steps combined worked like a charm and I enjoyed a blissful week breathing the biggest sigh of relief over the idea that at the very least nothing was broken in my machine, it had simply been a driver issue.

Fast forward to today. This is the 2nd day in a row where I have been experiencing crippling and very fast crashes on my system. The first place I noticed it was very obviously in Battlefield 3, probably the most system intense game I have. That game, without exception crashes within 1 minute of being launched. What will happen is the entire screen will freeze, accompanied by a REALLY loud buzzing which I am assuming is a sound loop. The only thing consistent about the crashing form BF3 is the time it takes to crash or lock up. What is random about it is the way in which this happens. Sometimes the freeze or lock up will be preceded by a sharp fall in Frames per second in the game. Then the freeze will hit with a sound loop. If I am lucky enough or fast enough to Ctrl Alt Del or Alt Tab I can sometimes regain control of the computer by terminating the game in the task manager. Other times when the lock up just happens spontaneously or instantaneously, this is impossible, as no keys or any input for that matter works. Even the reset button becomes unresponsive at times and the entire computer requires a hard boot for me to regain control.

This freezing and sound looping has also happened in other games for me, like Company of Heroes. A much older and far less demanding game than BF3. I will get frozen for one second with a sound loop, then it will resume for 2 seconds, Freeze with sound loop, resume for 2 seconds , so on and so forth. If I let this drag on long enough the computer has thrown errors my way that this is somehow driver related. Something about the drivers crashing, not being able to respond and having recovered. In the case of BF3 IF I am lucky, Ill get some error related to DirectX, saying that the crash is potentially driver related, something happened with the Kernel OR something about "GetDeviceRemoved". I am not entirely sure what to make of any of this.

Also to note, when I had remedied the first problem which was apparently audio driver related, Shogun 2 for example on high settings with DX11 on a benchmark made about 60FPS. Now when I run the same benchmark it has slipped pretty dramatically to more like 22FPS. I have no doubt that were I to run a full game or match on it that it would probably crash or freeze up sporadically like Company of Heroes I described above in the last paragraph if not crash outright like BF3.

NOTHING on my end has changed since I fixed the video driver issue last week which made my system run flawlessly. I changed no drivers, no nothing. Just for the sake of trying for a quick fix, YES I did update to the latest video card drivers as the windows errors had suggested and this proved futile. I rolled back to the same drivers I had had success with prior.

Also, the problem seems not simply isolated to games anymore, but I have recently had Flash Videos freeze up intermittently as described with Company of Heroes above.

I am at a complete and total loss. I am not the most technically savy person. Its been quite a while since I have done a build. This is my first in 4 years. Never Never had problems like this before.

I would greatly appreciate any and all help in fixing this. At this point I wouldnt even care if something was broken or what... so long as I could just fix it and be on my marry way. Its so cruel how this machine gave me a taste of what it was capable of and then without warning this starts. From what the PC says its a software problem and from what I am seeing on threads its probably a hardware problem. I have no idea where to start.

Everyone's help is greatly appreciated.


Thanks!
Tanis's Avatar
Tanis   (Shane) Tanis is offline
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11-Jul-2012, 09:52 AM #2
Hi and welcome to TSG.

The first things I would be look at / testing are as follows:

1) Check your temps and voltages with HWMonitor (its free). If you haven't got it already, download and install it then run the program. Let it detect the sensors etc then screenshot it with your system just sat at the desktop. Then, leaving HWMonitor running, start a game up and run it for a few minutes (hopefully without any crashes). After 1-2 mins exit the game and screenshot HWMonitor again, post the two screenshots in a reply here.

2) Test your RAM. Download memtest86 bootable ISO and create a bootable CD from it. Boot from the CD and run the full memory tests. Let it completea minimum of 1 full pass, preferably 2 which can take a few hours, see if it reports any errors. If it starts throwing loads of errors up then stop the test as you may have a faulty RAM stick / slot. Further tests acn be done then to try and identify the guilty culprit (if any).

Case do you have, how many fans does it have in it and do they blow air in or out of the case?
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penguin337 penguin337 is offline
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11-Jul-2012, 10:41 AM #3
I am downloading the software you recommended just now and will be conducting the tests within a couple hours.


And to answer your question its a Corsair CC600T case. I am not sure if its in or out on the air seems like it brings air in through the front and out the top and back. The fans are all stock, just whatever came with the case. Like I said before in the post everything was working just fine on it and only in the last two days has everything gone nuts with the freezing and lockups that windows keeps hinting is a driver?

anyway, I will post the screen caps requested of me ASAP.
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Tanis   (Shane) Tanis is offline
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11-Jul-2012, 10:50 AM #4
No problem. The screenshots may, or may not, indicate something. But these simple and free tests are good places to start to see if there is anything obvious or rule out other things.
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penguin337 penguin337 is offline
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11-Jul-2012, 09:34 PM #5
I have attached two screenshots of the program you asked me to install. One is of the computer at rest with the most updated bios and nothing else changed. The second is of the computer at rest with the bios rolled back to original from the factory.

I was not able to alt tab to get you an in game reading on these temps because the second I joined a game it was one of the more catastrophic complete lock ups where even the reset button when unresponsive requiring a hard boot.

Also. I went through the memtest86 as prescribed. I heard from most other threads one pass isnt enough, so I simply left it on overnight while I slept.

after 8 hours and 12 passes there was not a single error for the RAM configured as it is.

Update: I will try getting an alt tab screen shot of the program that monitors temps when I return home later. No time to hope and prey I can get through a game without a complete lock up to do so right now.

Thanks
Attached Thumbnails
PC Freezing / Crashing with loud buzzing sound loop-screen-1.jpg.jpg   PC Freezing / Crashing with loud buzzing sound loop-screen-2.jpg.jpg  
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Tanis   (Shane) Tanis is offline
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12-Jul-2012, 02:45 AM #6
Thanks.

No need to alt tab to get the second screenshot, just leave HWMonitor running and then run a game for 1-2 mins. Then exit the game and take the screenshot, the advantage of HWMonitor is that it records the min/max values reached for all the sensors rather than just showing their current values.

On the screenshots you have given, the +12v value is very low this could be because HWMonitor is reading the sensor incorrectly, a sensor fault or a failing power supply. Can you go into the BIOS and have a look at the +12v value that it displays there, this will be an accurate value. If it is similar to HWMonitor then I would suspect a failing / bad power supply.
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penguin337 penguin337 is offline
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17-Jul-2012, 12:33 PM #7
spent the last couple free days I had poking around the internals following up on the power supply idea.

It would appear that one of the power leads might have been not fully plugged in by less than a mm or something. But after plugging everything back in again and going through the wiring the problem has been sorted.


Thanks so much for your tip and hope this thread encourages those having the same issues to check for the simple stuff first!

Thanks!
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Tanis   (Shane) Tanis is offline
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18-Jul-2012, 03:22 AM #8
No problem, glad you got it sorted.

Having a power cable or something even very slightly out of position can cause fluctuations in the power flow.
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liam7k liam7k is offline
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18-Jul-2012, 09:58 AM #9
Have you tried running as administrator?
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